Lakshay Sehgal
Surrey,BC
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Sandman Suites (Raga Indian Cuisine)
Surrey, BC
08.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Reliably recorded and communicated customer orders with precision to kitchen and bar staff
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided valuable recommendations for enhancing dining experience and driving sales.
Server
Olive Garden
Langley, BC
01.2024 - 04.2024
- Communicated orders to kitchen staff and ensured timely delivery of food
- Handling special requests or dietary restrictions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Maintained records of transactions made during shift as required by law or company policy.
Assistant Manager/ Shift Leader / Server
Clove: The Art of Dining
Surrey, BC
01.2022 - 01.2024
- Trained and supervised multiple teams with efficiency.
- Providing exceptional guest service in a restaurant setting and addressing customer concerns
- Managing several sections of the restaurant at once and maintaining the quality of food and service.
- Coordinated with other departments to ensure smooth flow of operations.
- Supervised daily operations including scheduling shifts, assigning duties.
Delivery Helper
United Parcel Service (UPS)
BC
10.2021 - 01.2022
- Supported and facilitated road deliveries of packages
- Supported various tasks such as package scanning and signature acquisition.
- Delivered to residences, commercial businesses.
Floor Supervisor
TGI Overseas
Delhi, India
01.2021 - 10.2021
- Sustained positive customer experiences by consistently delivering fair, friendly, and courteous service
- Efficiently processed customer transactions by scanning items and recording sales on the cash register
- Trained and supervised multiple candidates over regular job duties and POS systems.
- Resolved customer complaints quickly and efficiently while maintaining high levels of customer satisfaction.
Education
Business
Kwantlen Polytechnic University
Surrey, BC04-2024
High School Diploma -
K.R. Mangalam World School
New Delhi, India01.2020
Skills
- Communication Skills
- Teamwork
- Money Math Skills
- Punctuality
- Adaptability
- Positive Attitude
- Prioritization
- Multitasking
- Problem-solving abilities
- Experienced with Microsoft Office (Word, Excel, PowerPoint) on Window or Mac OS
- Safe Food Handling
- Guest Engagement
- Beverage Preparation
- Professional Appearance
- Dining customer service
- Regulatory Compliance
- POS operation
- Effective customer upselling
- Price memorization
- Exceptional customer service
- Sales expertise
- Cash Handling
- Positive and professional
Availability
- Monday, All day
- Tuesday, 11 AM - 4 PM
- Wednesday, All day
- Thursday, All day
- Friday, 11 AM - 4 PM
- Saturday, All day
- Sunday, All day
Certification
- Serving it right BC
- Food Safe Level 1 BC
- Serving it right Saskatchewan
Languages
English
Full Professional
French
Limited
Hindi
Native/ Bilingual
Punjabi
Professional
References
References available upon request.
Timeline
Server
Sandman Suites (Raga Indian Cuisine)
08.2024 - Current
Server
Olive Garden
01.2024 - 04.2024
Assistant Manager/ Shift Leader / Server
Clove: The Art of Dining
01.2022 - 01.2024
Delivery Helper
United Parcel Service (UPS)
10.2021 - 01.2022
Floor Supervisor
TGI Overseas
01.2021 - 10.2021
Business
Kwantlen Polytechnic University
High School Diploma -
K.R. Mangalam World School
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