Lakshay Sawhney
Edmonton,AB
Summary
Results-driven professional with more than 2 years of experience in providing outstanding service at Walmart. Skilled in fostering customer relationships and delivering tailored solutions that enhance satisfaction and loyalty. Looking to leverage proven sales abilities in an Automotive Sales Representative role to guide customers in vehicle purchases while contributing to dealership success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Detailer
Gateway Toyota
Edmonton, Alberta
01.2025 - Current
- Cleaned and polished vehicles to enhance appearance and maintain quality standards.
- Vacuumed interiors and shampooed carpets to ensure thorough cleanliness.
- Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
- Operated air compressors for blowing dust out of cracks and crevices in dashboards or consoles.
- Executed engine detailing to remove grime and improve appearance.
Customer Service Representative
Enterprise Car Rental
Charlottetown, PE
07.2023 - 12.2024
- Assisted customers with vehicle selection and rental agreements.
- Provided support for customer inquiries via phone and in-person.
- Developed positive relationships with customers through friendly interactions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Customer Service Associate
Walmart Canada
Brampton, Ontario
05.2020 - 05.2022
- Assisted customers with inquiries and resolved issues efficiently.
- Maintained product knowledge to provide informed recommendations.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Suggested product solutions based on individual customer needs.
- Provided information about products and services available to customers.
Education
Hospitality Management Diploma -
Cambrian College of Applied Arts And Technology
Greater Sudbury04-2021
Skills
- Product knowledge
- Customer service
- Problem solving
- Active listening
- Goal oriented
Certification
- AMVIC Automotive Salesperson License- Alberta Motor Vehicle Industry Council(2025)
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Automotive Detailer
Gateway Toyota
01.2025 - Current
Customer Service Representative
Enterprise Car Rental
07.2023 - 12.2024
Customer Service Associate
Walmart Canada
05.2020 - 05.2022
Hospitality Management Diploma -
Cambrian College of Applied Arts And Technology