LAKSHAY MAHAJAN

Dedicated and detail-oriented administrative and communications professional with over three years of progressive experience in client relations, office administration, document management, and stakeholder coordination across retail and education sectors. Proven ability to develop clear and concise written communications, manage time-sensitive issues, and uphold organizational values with integrity. Skilled in preparing professional correspondence, supporting executive-level staff, and coordinating multi-channel communications. Expertly manages complex calendars, coordinates domestic and international travel, and schedules critical meetings. Possesses a strong ability to anticipate needs, prioritize tasks, and maintain confidentiality, ensuring seamless daily operations and enhanced executive productivity. Seeking to apply exceptional organizational skills and client-centric expertise to excel as an Administrative Professional at your organization.

• Administrative & Office Management: Office Administration, Office Management, Administrative Support, Scheduling and Planning, Telephone Reception, Inbound Phone Call Handling, Records & Document Management, Employee Onboarding, Strong Organizational Skills, Excellent Time Management Skills
• Communication & Client Relations: Exceptional Client Service Skills, Public Communications, Excellent Verbal and Written Communication, Client Service, Email Communication (Internal & External), Communication Planning & Coordination, Customer Service, Teamwork and Collaboration, Negotiation Tactics, Attention to Detail
• Finance & Bookkeeping: Financial Records Analysis, Accounting Procedures, Bookkeeping, Payroll Processing, Budget Administration, Expense Tracking, QuickBooks, Sage 50
• Operations & Vendor Management: Order Processing and Fulfillment, Vendor Coordination, Inventory Monitoring, Purchase Order Management, Logistics Scheduling, Supply Chain Communication, Shipment Tracking
• Technical & Software Proficiency: Microsoft Office Suite (Word, Excel, Outlook), MS Office Expert, CRM Platforms (Salesforce), ERP Platform (SAP), Online Meeting Tools (e.g., Zoom, Teams)
• Business Operations: Business Administration, Operational Support, Problem-Solving, Decision-Making Abilities

• Certified Digital Marketing Analyst, Digital Marketing Institute - 2023
• Sustainable Finance, United Nations - 2024

Published a medical device patent in Indian Patent Journal for a cost-effective massage device to support professionals who stand for long durations (e.g., healthcare, retail, security), demonstrating innovation and public health awareness.

Strong commitment to ethical conduct, diversity, and inclusive communication. Open to relocation and available for full-time work, including outside standard business hours, weekends, and holidays during emergency operations. Holds a valid Open Work Permit until February 27, 2028.