Lakshay Gera
Dartmouth,NS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Distribution Specialist
Livingston International
09.2021 - 09.2023
- Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
- Picked orders, scanned products and packed boxes.
- Coordinated storage locations and product movements.
- Collaborated with other departments on supply and quality issues.
- Completed daily cycle counts and assisted with monthly audits.
- Uncovered and resolved errors with minimal oversight.
- Scheduled pickups and deliveries to maintain smooth operations.
Sales and Service Associate
Marriott International
01.2018 - 01.2020
- Process all loyalty program and sales reservation requests, changes, and cancellations received by email, chat, or fax
- (2) Enter and retrieve information contained in the reservation system to update records, files and reservations
- (3) Transmit information or documents using a computer, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness
- (4) Identify guest reservation needs and determine appropriate room type
- Verify availability of room type and rate
- Provide written explanations of guarantee, special rate, and cancellation policies to guests
- Accommodate and document special requests
- (5) Respond to questions about property facilities/ services and room accommodations
- Indicate special room reservation types (example: complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
- Follow proper escalation procedures when addressing guest concerns
- (6) Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and co-workers
Education
ONTARIO GRADUATE CERTIFICATE iN MANAGEMENT - International Business Management- Logistics Systems
St. Clair College
Windsor, ON2022
BBA - Business Administration
Guru Gobind Singh Indraprastha University
New Delhi11.2018
Skills
- Shipment Tracking
- Warehousing Processes
- Emergency Readiness
- Expense Management
- Computer-Based Inventory System
Timeline
Distribution Specialist
Livingston International
09.2021 - 09.2023
Sales and Service Associate
Marriott International
01.2018 - 01.2020
ONTARIO GRADUATE CERTIFICATE iN MANAGEMENT - International Business Management- Logistics Systems
St. Clair College
BBA - Business Administration
Guru Gobind Singh Indraprastha University
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