LAKSHAN CHANDRATHAS
Toronto,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Hotels
02.2021 - 12.2023
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Monitored inventory levels and ordered supplies as necessary.
- Created and implemented daily cleaning schedules for staff members.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
Receptionist
Hotels
01.2018 - 03.2020
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Srilanka Nilaveli Keileshwara College
Skills
- Housekeeping knowledge
- Health and safety compliance
- Customer Service
- Customer Relationship Management
- Staff Training and Development
- Guest Relations
- Problem-Solving
- Clear Communication
Languages
Tamil
Native/ Bilingual
English
Native/ Bilingual
Sinhala
Native/ Bilingual
Certification
Diploma In English
Academic IELTS
Sports
Cultural Programs
Timeline
Housekeeping Supervisor
Hotels
02.2021 - 12.2023
Receptionist
Hotels
01.2018 - 03.2020
Srilanka Nilaveli Keileshwara College
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