Summary
Overview
Work History
Education
Skills
Timeline
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LAKSAN PERERA

Brampton,ON

Summary

Dynamic leader with a track record of enhancing organizational performance through strategic team building and customer service initiatives. Proven ability to adapt swiftly to new roles and implement changes that drive growth. Skilled in training and monitoring techniques that boost employee engagement and productivity.

Overview

16
16
years of professional experience

Work History

Assistant Manager

Lablaws Supermarket Chain (Fortinos)
Bolton
06.2024 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Resolved conflicts between team members in an effective manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

CAP 3- Night Support Manager

Walmart
Etobicoke, Canada
04.2022 - 05.2024
  • Assists in providing direction and the coordination of the Overnight Stocking as per communicated priorities from the CAP 3 Assistant Manager and the Daytime Management Team
  • Assesses the overall presentation of merchandise and appearance of the store noting deficiencies for corrective action and executes merchandising display changes where required
  • Ensures that defective merchandise is taken to the claims room
  • Inspects premises of assigned areas within the store to ensure that adequate security exists and that physical facilities are complying
  • Participates in training and development of CAP 3 Associates to achieve production results.

Grocery Manager

Renaissance Independent Grocers of Australia (IGA)
Hawthorn, Australia
04.2013 - 12.2021
  • Managed staff of 25 grocery clerks, ensuring that duties were completed in a timely manner.
  • Developed and implemented store policies and procedures to ensure customer satisfaction.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Implemented new methods for reducing shrinkage and increasing profitability.
  • Resolved customer complaints in a courteous and professional manner.
  • Reviewed purchase orders for accuracy before submitting them for processing.
  • Conducted weekly meetings with staff members to discuss performance goals.
  • Collaborated with vendors to negotiate prices on products and services.
  • Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
  • Scheduled shifts for employees based on business needs while adhering to labor laws.

Night Grocery Supervisor

Tesco Supermarket
Barkingside London
12.2011 - 03.2013
  • Received all incoming products and inspected the items for freshness and quality and reconciled products received with packing slips, purchase orders, invoices, claim forms, etc
  • Provided training and coaching to associates and led the team when giving directions
  • Encouraged a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

Front- line Associate

Co-operative Supermarket
London
03.2009 - 11.2011
  • Met or exceeded item-per-hour and scanning goals (processing hundreds of customer transactions daily) while balancing drawer at the end of each shift
  • Maintained knowledge of weekly ads, advertised specials, and other promotions
  • Offered exceptional customer service to differentiate and promoted the company brand.

Education

Diploma of Automotive -

ACUMEN College
Melbourne, Australia
08.2018

Certificate IV in Human Resources -

Danford College
Melbourne, Australia
06.2015

Association of Chartered Certified Accountants (Lev. 3) -

International School of Business Studies
London, England
04.2014

EDEXCEL BTEC Level 7 Extended Diploma -

International School of Business Studies
London, England
09.2013

Advanced Diploma in Business Management -

St. Martin's Business School
London, England
09.2010

Skills

  • Customer service excellence
  • Fast-paced adaptability
  • Organizational and communication skills
  • Budget management
  • Warehouse operations
  • Payroll and scheduling
  • Quality assurance
  • Proactive problem-solving
  • Product recall management
  • Operational strategy
  • Inventory management
  • Staff supervision

Timeline

Assistant Manager

Lablaws Supermarket Chain (Fortinos)
06.2024 - Current

CAP 3- Night Support Manager

Walmart
04.2022 - 05.2024

Grocery Manager

Renaissance Independent Grocers of Australia (IGA)
04.2013 - 12.2021

Night Grocery Supervisor

Tesco Supermarket
12.2011 - 03.2013

Front- line Associate

Co-operative Supermarket
03.2009 - 11.2011

Diploma of Automotive -

ACUMEN College

Certificate IV in Human Resources -

Danford College

Association of Chartered Certified Accountants (Lev. 3) -

International School of Business Studies

EDEXCEL BTEC Level 7 Extended Diploma -

International School of Business Studies

Advanced Diploma in Business Management -

St. Martin's Business School

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LAKSAN PERERA