Lakoma Kateryna
Calgary,Alberta
Summary
Dynamic and motivated professional with proven experience in retail and customer service. Known for a friendly demeanor and teamwork, excels in creating positive customer experiences and working collaboratively to meet sales goals. Actively working to enhance English language skills to further improve customer interaction and professional growth.
Overview
3
3
years of professional experience
3
3
Languages
Work History
House Cleaner
AM Cleaning Inc.
Calgary, AB
9 2022 - Current
- Performed various cleaning duties in offices, residential buildings, and public areas, including dusting, vacuuming, mopping, and window cleaning
- Ensured compliance with health and safety regulations by using proper cleaning techniques and handling chemicals with care
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure availability of required materials
- Inspected rooms and facilities to ensure they met hygiene standards before declaring them ready for use
- Responded to special cleaning requests and handled emergency cleaning situations promptly
- Provided customer service by interacting positively with clients and addressing their specific cleaning needs and concerns
- Assisted in training new staff on proper cleaning practices, equipment use, and safety protocols
- Managed scheduling and coordination of cleaning tasks to maximize efficiency without disrupting client activities.
Clothes Seller
Maxi Moda
Melitopol, Ukraine
05.2021 - 03.2022
- Provided exceptional customer service, significantly increasing customer satisfaction and repeat business.
- Managed product placement and store merchandising to optimize merchandise visibility and presentation.
- Consistently met and exceeded sales targets in fast-paced retail environment.
- Assisted in inventory control and stock management to minimize losses and maximize sales potential.
- Demonstrated potential for leadership, contending for administrative role with strong understanding of business operations.
Education
Master’s Degree in Marketing (Evaluated) -
Tavria State University
Skills
Strong sales expertise with a deep understanding of the fashion retail industry
Proficient in inventory management and visual merchandising
Capable of multitasking and thriving in a dynamic environment
Currently enhancing English language skills to improve communication and customer service
Proficient in handling point-of-sale (POS) systems and managing transactions
Collaborative team member, contributing to a supportive work atmosphere
Effective at resolving customer issues, ensuring a high level of service and satisfaction
Adaptable to changing environments and customer needs
Timeline
Clothes Seller
Maxi Moda
05.2021 - 03.2022
House Cleaner
AM Cleaning Inc.
9 2022 - Current
Master’s Degree in Marketing (Evaluated) -
Tavria State University