Lakmali Kondagamage
Edmonton,AB
Summary
Dynamic professional with a proven track record in the culinary and Sales & customer service sectors, notably at Boston Pizza Restaurant and BT Options Sri Lanka. Excelled in customer service and relationship building, enhancing customer satisfaction and boosting sales by 80%. Skilled in cooking and strategic sales development, consistently prioritizing quality and efficiency.
Overview
17
17
years of professional experience
Work History
Cook
Boston Pizza Restaurant
04.2023 - 02.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation Process.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook
Thotupala Sri Lanka
01.2017 - 02.2023
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
Advertising Sales Manager
BT Optoins Sri Lanka
07.2008 - 07.2016
- Drove development of digital and print advertising strategies.
- Developed sales strategies and people skills to entice clients, negotiate contracts and close deals.
- Increased sales by 80% through customer-focused approach.
Education
Diploma in Hospitality Management -
Universal Collage Of Learning (PVT) Ltd
Wattala - Sri Lanka 03-2015
Skills
- Customer service
- Relationship building
- Cooking
- Goal-oriented mindset
Languages
English
Professional Working
Timeline
Cook
Boston Pizza Restaurant
04.2023 - 02.2025
Cook
Thotupala Sri Lanka
01.2017 - 02.2023
Advertising Sales Manager
BT Optoins Sri Lanka
07.2008 - 07.2016
Diploma in Hospitality Management -
Universal Collage Of Learning (PVT) Ltd
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