Lakiyah Blair
Sacramento
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Nursing Aide
Luverne Health and Rehabilitation
06.2024 - 12.2024
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
Supervisor
Wendys Resturant
12.2023 - 07.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making. Cash Handling etc
Caregiver, Special Needs
Woodland Residential Services
05.2022 - 09.2023
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared meals and snacks and fed clients.
- Assisted with daily living activities, running errands, and household chores.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
Front Office Assistant
State Farm
01.2021 - 03.2022
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Reviewed and updated customer information in database for accuracy.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
Education
No Degree - Medical Billing And Coding
Jes Health Services
Montgomery, AL02-2024
High School Diploma -
Inderkum High
Sacramento, CA05-2010
Skills
- Adaptable nature
- Documenting behaviors
- Account updating
- Scheduling
- Typing 40-45 wpm
- Hospitality services
- Problem-solving skills
- Document control
- Patient charting
- Administrative skills
- Billing and coding
- Time management
Timeline
Nursing Aide
Luverne Health and Rehabilitation
06.2024 - 12.2024
Supervisor
Wendys Resturant
12.2023 - 07.2024
Caregiver, Special Needs
Woodland Residential Services
05.2022 - 09.2023
Front Office Assistant
State Farm
01.2021 - 03.2022
No Degree - Medical Billing And Coding
Jes Health Services
High School Diploma -
Inderkum High
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