Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakitta Short

810 Bernice Ave Rohnert Park

Summary

Dynamic Retail Sales Associate with a proven track record at Platinum Chevrolet, excelling in customer engagement and relationship building. Leveraged product knowledge and upselling strategies to enhance customer satisfaction, resulting in increased loyalty. Recognized for reliability and effective problem-solving, ensuring seamless transaction processing and a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Platinum Chevrolet
Santa Rosa
01.2024 - Current
  • Assisted customers in selecting vehicles tailored to their needs and preferences.
  • Conducted vehicle demonstrations, highlighting key features and benefits to enhance customer experience.
  • Processed transactions accurately using point-of-sale systems, ensuring smooth purchasing experiences.
  • Maintained knowledge of inventory, including specifications and pricing, to support informed customer decisions.
  • Handled customer inquiries and resolved issues promptly, fostering positive relationships and satisfaction.
  • Participated in training sessions to enhance product knowledge and sales techniques for continued growth.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

High School Diploma -

Rancho Cotati
Rohnert Park
06.2004

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Money handling
  • Product knowledge
  • Cash register operation
  • Relationship building
  • Professional appearance
  • Phone etiquette
  • Conflict resolution
  • Customer needs assessment
  • Transaction processing
  • Brand representation
  • Upselling strategies

Timeline

Retail Sales Associate

Platinum Chevrolet
01.2024 - Current

High School Diploma -

Rancho Cotati
Lakitta Short