Lakisha Jones
Hemet
Summary
Dynamic leader and problem-solver with a proven track record at Manheim Auto Auction, adept at enhancing operational efficiency and team collaboration. Skilled in vehicle management and interpersonal communication, consistently driving improvements and fostering a productive work environment. Achieves notable outcomes by leveraging mentoring skills and attention to detail, contributing to organizational success.
Overview
20
20
years of professional experience
Work History
Lane Leader
Manheim Auto Auction
11.2017 - 07.2019
- Removed safety hazards, soiled items, and trash from customer areas.
- Escorted drivers to vehicles and helped load or carry large items.
- Reported unlawful parking jobs.
- Handled cash, made accurate change and maintained balanced c
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Reset Merchandiser
Griffin Inc / SASR
01.2013 - 03.2015
- Reset specific store departments or entire stores and fully set up new stores according to planograms.
- Changed shelves, racks, and displays to meet new schematic designs.
- Traveled to assigned location using personal vehicle, showed up time, and worked efficiently to complete jobs.
- Built fixtures according to plan to effectively display new store merchandise.
- Moved merchandise from back storage to front end to maximize productivity.
- Developed visual merchandising plans and strategies to promote store offerings.
- Created interior displays to promote products in alignment with corporate sales objectives.
Cashier / Drive Thru
Carl's Jr. Green Burrito
01.2011 - 02.2012
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Loading and Unloading Trucks
Lowe's Distribution Center
02.2010 - 04.2011
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Maintained studio inventory and lighting by purchasing, loading and unloading trucks and assembling and storing inventory.
- Reviewed parts and removed extra materials before loading into furnace, consistently maintaining tight production targets.
Team Leader
Target
10.2005 - 11.2007
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
Rework
Evenflo Distribution
01.2004 - 02.2005
- Cultivated interpersonal skills by building positive relationships with others.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
Drive-Thru Cashier
Jack in the Box
10.2001 - 02.2003
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Balanced cash drawer at beginning and close of shift.
- Resolved problems with orders quickly and offered refund or replacement.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Upsold additional products and services to customers to boost sales.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Cashier
AMPM Arco
02.2001 - 03.2002
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Cashier
The Pet Shoppe
01.2000 - 01.2001
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Hemet Adult School
831 East Devonshire Avenue Hemet California 9254302-2035
Certificate - Medical Billing And Coding And Medical Terminology
Riverside Adult School
6735 Magnolia Avenue Riverside California 9250604-2009
Skills
- Team Leadership
- Mentoring Skills
- Efficient Vehicle Management
- Operational efficiency
- Team management
- Vehicle operation
- Interpersonal skills
- Conflict resolution
- Vehicle location
- Assist customers
- Effective communication
- Goal setting
- Radio communication
- Teamwork and collaboration
- Multitasking Abilities
- Public safety
- Basic maintenance
- Team building
- Quality control
- Attention to detail
- Guest services
- Problem-solving aptitude
- Organizational skills
- Professionalism
- Self motivation
- Time management abilities
- Personal integrity
- Safe driving
- Vehicle inspection
- Process payments
- Time management
- Equipment operation
- Safety procedures
The Spiritual Living Church
I am a greater overseeing projects and events.
Languages
English
Native or Bilingual
Timeline
Lane Leader
Manheim Auto Auction
11.2017 - 07.2019
Reset Merchandiser
Griffin Inc / SASR
01.2013 - 03.2015
Cashier / Drive Thru
Carl's Jr. Green Burrito
01.2011 - 02.2012
Loading and Unloading Trucks
Lowe's Distribution Center
02.2010 - 04.2011
Team Leader
Target
10.2005 - 11.2007
Rework
Evenflo Distribution
01.2004 - 02.2005
Drive-Thru Cashier
Jack in the Box
10.2001 - 02.2003
Cashier
AMPM Arco
02.2001 - 03.2002
Cashier
The Pet Shoppe
01.2000 - 01.2001
High School Diploma -
Hemet Adult School
Certificate - Medical Billing And Coding And Medical Terminology
Riverside Adult School
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