Lakisha Fuller
EDMONTON,AB
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Office Administrative Assistant
Hope 4 Life
11.2023 - 03.2024
- - Answered all calls, and assisted clients and staff with all their inquiries. Directed calls to superior when needed.
- Interviewed suitable candidates to work with the Hope 4 Life in-home support workers.
- Conducted reference checks of all newly hired candidates.
- Monitored the onboarding and boarding packages for new hires.
- Followed up on police checks and child intervention checks for new hires.
- Arranged meet and greets with clients and staff
- Created, organized and filed documents- Answered all calls, and assisted clients and staff with all their inquiries. Directed calls to superior when needed. - Interviewed suitable candidates to work with the Hope 4 Life in-home support workers. - Conducted reference checks of all newly hired candidates. - Monitored the onboarding and boarding packages for new hires. - Followed up on police checks and child intervention checks for new hires. - Arranged meet and greets with clients and staff - Created, organized and filed documents - Skills: Client Prospecting · Relating to Clients · Mentoring New Hires · File Archiving · Customer Relationship Management (CRM)
Receptionist/Admin Assistant
Strathcona Physical Therapy Ltd
10.2023 - 11.2023
- - Registering over 30- 60 patients via JANE Software daily via telephone and in person while handling all front desk duties including taking payments.
- Handle incoming/Outgoing mail and couriers.
- Organized and sent documents through photocopying/ faxing.
- Provided additional assistance to staff and completed various administrative duties
Office Manager
PAPS Air Condition And Refrigeration
01.2009 - 08.2021
- - Demonstrated sound decision-making skills including managing and
- Coordinating workers, communicating with B2B Suppliers, and dealing with emergencies
- - Supervise office staff and delegate tasks to ensure smooth operations.
- - Handling customer transactions using QuickBooks and POS software.
- - Created quotes and invoices.
- - Created work orders and assigned technicians to service jobs.
- - Maintain accurate inventory records and reorder to ensure stock availability.
Education
No Degree - Social Work
NorQuest College
Edmonton, AB04.2026
No Degree - Academic Upgrading (Adult Basic Education)
NAIT (Northern Alberta Institute of Technology)
Edmonton, AB05.2021
Skills
- More than 8 years of Receptionist experience
- Over 6 years of experience in Office Administration
- More than 3 years of experience in retail and sales
- Exceptional communication, interpersonal, and writing skills
- Proficient in using Microsoft Office, Quickbooks, POS System and Jane Software
- Strong organizational skills with attention to detail
Languages
English
Native or Bilingual
Timeline
Office Administrative Assistant
Hope 4 Life
11.2023 - 03.2024
Receptionist/Admin Assistant
Strathcona Physical Therapy Ltd
10.2023 - 11.2023
Office Manager
PAPS Air Condition And Refrigeration
01.2009 - 08.2021
No Degree - Social Work
NorQuest College
No Degree - Academic Upgrading (Adult Basic Education)
NAIT (Northern Alberta Institute of Technology)
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