Lakhwinder Kaur
Brampton
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance
Overview
5
5
years of professional experience
Work History
Shift Lead Manager
Dairy Queen GY Enterprises Inc.
Elmwood Dr, Moncton NB
01.2022 - 06.2024
- Estimate and order ingredients and supplies required for meal preparations
- Establish methods to meet work schedule
- Helps maintain standard for raw and finished product quality service and speed, quality and cleanliness
- Maintained records of stock, sales and wastage
- Train staff in job duties and sanitation and safety procedures
- Ensures that food and service meet quality control standards
- Supervises employee in job duties like serving food, full sanitation and cleanliness of areas.
- Cooperated with at least 15 coworkers to improve customer experience and manage storefront.
Crew Member
Tim Horton's- Saint Antonie
NB
09.2021 - 12.2021
- Greet customers with smile
- Time management, efficient and adaptable
- Positive working relationships with staff and customer
- Manage transactions with customers using cash registers
- Cross sell products and introduce new ones
Crew Member
McDonald's- Moncton
New Brunswick
06.2021 - 08.2021
- Energetic experience in tracking requests and coordinating services
- Punctual and hardworking individual committed to full customer satisfaction
- Trained in register operations and money handling
- Delivered best service while remaining calm in busy food establishments
Technical Assistant
Video Apna Punjab 2005
Montreal, QC
03.2021 - 05.2021
- Gathered, organized and distributed technical documentation.
- Performed minor maintenance and repair on malfunctioning computer equipment.
- Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
- Logged inventory of functioning systems to maintain user accessibility.
- Installed technical hardware and software in deskside support environment.
- Updated supervisor on status of projects.
Order Selector
Guess Company
Montreal, QC
10.2019 - 05.2021
- Picking, packing and shipping of customer's order
- Receiving items against packing list
- Maintain cleanliness and proper organization of the warehouse at all time
- Contributes to team effort by accomplishing related results as needed
- Enforces inventory controls by collecting stock location orders and printing.
Education
Computer Support Diploma - Computing System
Teccart Institute
05.2022
Higher Education - Commerce
Dashmesh Public School
04.2018
Skills
- Tech-Savvy
- Data Analytics
- Cost reduction and containment
- Policy Enforcement
- Performance Improvement
- Sales Strategies
- Punctual and Reliable
- Safety Compliance
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certifications
- SafeCheck Advanced Food Safety Certification
- First Aid and CPR
Timeline
Shift Lead Manager
Dairy Queen GY Enterprises Inc.
01.2022 - 06.2024
Crew Member
Tim Horton's- Saint Antonie
09.2021 - 12.2021
Crew Member
McDonald's- Moncton
06.2021 - 08.2021
Technical Assistant
Video Apna Punjab 2005
03.2021 - 05.2021
Order Selector
Guess Company
10.2019 - 05.2021
Computer Support Diploma - Computing System
Teccart Institute
Higher Education - Commerce
Dashmesh Public School