Lakhvir Kaur
Dartmouth,NS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Shift Manager
Burger King
11.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Oversaw loading and unloading of packages in warehouse.
Receptionist
Sudwest Gyros
07.2021 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Bachelor of Early Childhood Care And Education - Early Childhood Education
CDI Montreal
Montreal, QC07.2021
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Customer Service
- Logistics Management
- Inventory Management
- Handling Customer Complaints
- Punctual and Reliable
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Shift Manager
Burger King
11.2021 - Current
Receptionist
Sudwest Gyros
07.2021 - 11.2021
Bachelor of Early Childhood Care And Education - Early Childhood Education
CDI Montreal
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