Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
LAKHVINDER SINGH GREWAL

LAKHVINDER SINGH GREWAL

Brampton,ON

Summary

Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Gill Tangri Ltd
07.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Sole Proprietor

Dreamz Cars India
04.2016 - 05.2024
  • Developed and maintained relationships with channel partners such as car dealers, independent sellers, other relevant entities. This involved identifying potential partners, negotiating contracts, and ensuring effective collaboration.
  • Worked closely with channel partners to drive sales and achieve revenue targets. This included providing necessary training, support, and resources to partners, as well as implemented effective strategies.
  • Tracked the performance of channel partners and assessing their contribution to overall business objectives, which involved analyzing sales data, monitoring key performance indicators, and preparing reports for management.
  • Stayed updated on market trends, competitor activities, and customer preferences to identify opportunities for growth and develop effective channel strategies.
  • Conducted market research, analyzed data, and collaborated with internal team to devise marketing and sales plan.
  • Coordinated various internal departments such administration, human resource, marketing, and operations to align strategies and ensure seamless execution of channel programs.
  • Identified potential sources to acquire used cars, evaluated its condition, market value, and potential resale value to used cars. Conducted through inspection and assessment of the mechanical and cosmetic aspects.
  • Developed effective marketing strategies to promote and sell used cars.
  • Established a firm named Dreams Car of India in 2016.

Education

Bachelor of Arts -

Delhi University
New Delhi
05-2012

Skills

  • Customer service
  • Teamwork
  • Retail sales
  • Vehicle inspection
  • Vehicle maintenance
  • Brake systems
  • Tire services
  • Manual transmissions
  • Tire balancing
  • Changing tires
  • Changing oil
  • Hand and power tools

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Limited Working

Certification

  • Licensed G with clean record.

Timeline

Retail Sales Associate

Gill Tangri Ltd
07.2024 - Current

Sole Proprietor

Dreamz Cars India
04.2016 - 05.2024

Bachelor of Arts -

Delhi University

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LAKHVINDER SINGH GREWAL