Lakhbinder Singh Janjua
Montreal,QC
Summary
Experienced and passionate Technical Business Analyst and Scrum Master with over seven years of experience evaluating and improving business systems, service delivery, project management for a Credit Bureau. The technical experience has been in core application design, development, testing and project delivery. Involved in overseeing the project life cycle, risk analysis, requirement gathering, solution design, project planning and reviewing of deliverables.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Business Analyst/Scrum Master
Equifax Canada Co.
Montreal, QC
09.2019 - Current
- Worked as Technical Business Analyst and Scrum Master on multiple projects related to Business Optimization and Consumer Care
- Directed team towards achieving the business objective and monitored the progress to ensure that project milestones were achieved according to schedule and with the intended outcome
- Successfully anticipated and handled change in dynamic global business environments
- Confirm projects in UAT meet client's business needs to ensure only high quality projects are released
- Identifying, analyzing, specifying and communicating business and system requirements
- Identifying and articulate problems and potential impacts to scope, solution design, downstream systems, and other projects
- Leading the development of requirements in format applicable to project such as user stories, requirements documents, use cases
- Leading meetings with stakeholders to create requirement documents for project
- Creating and executing requirements management plan
- Collaborating with Scrum Master and team to develop and maintain project backlog, and develop Iteration/Sprint Plan and Release plan
- Applying leadership through business analysis, acting as an agent of change, and shares accountability for the project outcomes
- Providing recommendations and direction based on end to end customer experience when making decisions
- Managing scope and negotiate requirements
- Understanding business objectives, defining the business problem, and aligning solutions to reflect the needs of end users
- Assessing and evaluating technical solutions from a business perspective
- Creating estimates for project milestones and deliverables
- Building and maintaining productive relationships with project team and external stakeholders
- Defining business problem, and aligning solutions to reflect needs of customers
- Created test plans and conducted system testing to ensure accuracy of delivered product
- Creating User Training documents to facilitate smooth product adoption
System Engineer
Tata Consultancy Services
Mumbai, India
06.2014 - 08.2017
- Involved in thorough analysis of codes of complex projects, unit testing, preparation of analysis documents and test result documents
- Provided Support to Operations team post UAT and product deployment
- Translated stakeholder requirements into tangible deliverables like user stories, use cases, work-flow diagrams, data flow model and functional specifications.
- Evaluated risks associated with implementation of business requirements and prepared risk mitigation plan
Education
Post Graduate Certificate - Project Management
Sheridan College
Mississauga08.2019
Bachelors of Engineering - Electronics
G.H.Raisoni College of Engineering
India06.2014
Diploma - Electronics and Communication
Shri Datta Meghe Polytechnic
India05.2011
Skills
- SDLC
- Agile Methodology
- Waterfall Methodology
- Sprint Planning
- Production Support
- Negotiation
- Requirements Gathering
- Quality Assurance
- Benefit Analysis
- Personnel Training
- Communication Management
- Project Plan
- Quality Assurance
- Quality Management
- Risk Management
- Scope Management
- JIRA
- Confluence
Certification
- Project Management Professional (PMP)
Timeline
Technical Business Analyst/Scrum Master
Equifax Canada Co.
09.2019 - Current
System Engineer
Tata Consultancy Services
06.2014 - 08.2017
Post Graduate Certificate - Project Management
Sheridan College
Bachelors of Engineering - Electronics
G.H.Raisoni College of Engineering
Diploma - Electronics and Communication
Shri Datta Meghe Polytechnic
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