14 plus years of hotels and restaurants operations in high end properties in Dubai and fast food restaurant in Canada.
Service-oriented with a passion for helping people
Solid interpersonal communication skills, with an emphasis on active listening
Ability to build strong relationships and gain trust
Empathetic approach, a non-judgmental attitude, and a willingness to be patient
Physical ability to complete domestic duties
Strong problem solving and leadership skills
Level head with the ability to stay calm, even in high-pressure situations
Time management skills and the willingness to prioritize the needs.
Overview
14
14
years of professional experience
Work History
Asst. Restaurant Manager
Subway
09.2021 - Current
Recruit and oversee the training of new team members.
Prepare employee schedules and records.
Monitor staff performance.
Ensure that standards of hygiene are maintained and restaurant complies with health and safety regulations.
Ensure operational procedures are being followed.
Restaurant Manager
Address Hotels & Resorts(5 Star Deluxe Hotels)
05.2013 - 10.2021
Resolve customer complaints and ensure health and safety regulations are followed.
Ability to lead and inspire and assist the team to provide excellent customer service and contribute in building loved and trusted brand.
Build One Team by promoting the desired work culture of Address Hotels Group and the brand standards.
Conduct hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Restaurant Ambassador
Kempinski Hotel
06.2010 - 12.2012
Present customers upon arrival with the menu, assist in their item selection,take orders and serve food in a timely manner.
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
Education
4 Year Bachelor Degree in Hotel Management - Hotel, Resort And Restaurant Management
Oriental School of Management Studies
Kerala,India
03.2010
No Degree - Emergency First Aid & Level C CPR/AED
St. John Ambulance Saint-Jean
Nanaimo, Canada
03.2024
Skills
Assisting with personal hygiene and dressing
Cooking meals for patients
Doing laundry and cleaning
Monitoring medication needs
Performing light housekeeping duties, such as dusting, vacuuming and window washing
Providing emotional support to patients and helping them cope with their conditions
Administering first aid and CPR
iam having
Class 5 License in BC.
Clean Background check
Great Health Condition.
Preparing for class 4 restricted license.
Reference upon request
i Can Speak
English,Hindi,Urdu,Malayalam,Tamil & Basic Arabic
Currently trying to Learn French
Timeline
Asst. Restaurant Manager
Subway
09.2021 - Current
Restaurant Manager
Address Hotels & Resorts(5 Star Deluxe Hotels)
05.2013 - 10.2021
Restaurant Ambassador
Kempinski Hotel
06.2010 - 12.2012
4 Year Bachelor Degree in Hotel Management - Hotel, Resort And Restaurant Management