Skilful and dedicated Executive Assistant with extensive experience in the coordination, planning and support of daily operational and administrative functions
Hi, I’m
LAIZAH KWARI
Toronto,Ontario
Summary
Overview
9
years of professional experience
Work History
PWA - TORONTOToronto, Ontario
Receptionist
07.2023 - Current
Job overview
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for community members
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted with special projects assigned by management when required.
- Organized conference room reservations for meetings or events.
- Prepared welcome packages for new hires containing relevant paperwork and other important details.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
Fife HouseToronto, Ontario
Receptionist
07.2023 - Current
Job overview
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' appointments before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Updated daily log book with information about visitors entering the premises.
- Organized conference room reservations for meetings or events.
- Assisted with special projects assigned by management when required.
ABB private Limited ZimbabweHarare, Zimbabwe
Administrative Manager
03.2014 - 04.2023
Job overview
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Provided support to departmental managers in the development of project plans and initiatives.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Monitored office inventory to maintain supply levels.
- Coordinated and hosted successful client seminars, creating invitations and promotional materials, booking venues and selecting guest speakers.
- Collaborate with MD to oversee distribution of prices to customers and suppliers. Develop spread sheets to improve and inform quality and risk-assessment initiatives. Prepare meeting agendas and carefully monitor all action items.
- Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
- Tracked and analyzed expenditures to deliver budgets and financial reports.
Education
BIC ACADEMYHARARE, ZIMBABWE
Some College (No Degree) from Administration Studies
University Overview
Skills
- Data Entry
- Project Coordination
- Clerical Support
- Administrative Support
- Travel Coordination
- Bookkeeping
- Office Management
- Strategic Planning
- Service-Oriented Mindset
- Technologically Savvy
- Office administration
- Spreadsheet management
- Process optimization
- Presentation design
- Documentation and reporting
- Project planning
Affiliations
Affiliations
- Self Advocacy initiative - Grief and Loss training
- Volunteering - PWA Toronto (Present)
- Volunteering - Fife House Foundation (Present)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
PWA - TORONTO
07.2023 - Current
Receptionist
Fife House
07.2023 - Current
Administrative Manager
ABB private Limited Zimbabwe
03.2014 - 04.2023
BIC ACADEMY
Some College (No Degree) from Administration Studies