Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Lais Mendes Costa

Ottawa,ON

Summary

A passionate student providing an excellent customer service, always ready to help others, acquire new skills, and collaborate with the team. Dedicated to offering exceptional assistance to team members and clients. Friendly Receptionist with background in various office settings. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

2
2
years of professional experience

Work History

Banquet Server

Infinity Convention Centre
08.2023 - Current
  • Set up banquet tables and chairs based on event requirements.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

RECEPCIONIST

House Service (Brazil)
01.2022 - 06.2023
  • Answered the phone
  • Took requests from the customers
  • Distributed mail
  • Inputted data into the system

Education

Culinary Arts -

Algonquin College
Ottawa, ON
06.2024

High School Diploma -

Brazil
12.2022

Skills

  • Customer Service
  • Sales
  • Data Entry
  • Microsoft Suite (MS Word, Excel, PowerPoint, Outlook)
  • Basic Math
  • Clerical Support
  • Conflict Resolution
  • Product Restocking

Languages

English
Full Professional
Portuguese
Native or Bilingual

Additional Information

Certificate: Workplace Hazardous Materials Information System (WHMIS)

Certificate: Ontario Health & Safety Certificate (OHSA)

Certificate: Allergen Training Certification

Timeline

Banquet Server

Infinity Convention Centre
08.2023 - Current

RECEPCIONIST

House Service (Brazil)
01.2022 - 06.2023

Culinary Arts -

Algonquin College

High School Diploma -

Brazil
Lais Mendes Costa