Lainie Mckay
Castlegar
Summary
Sales professional with a track record of success at Castlegar BCL, specializing in customer service and team collaboration. Expertise in managing store operations and inventory, leading to enhanced efficiency. Recognized for building strong customer relationships and driving innovative solutions. Proficient in point of sale operations and conflict resolution, consistently exceeding customer expectations.
Overview
16
16
years of professional experience
Work History
Sales Associate
Castlegar BCL
Castlegar
01.2022 - Current
- Fostered strong team dynamics to boost daily productivity.
- Embraced open-mindedness to facilitate collaboration and drive innovation.
- Served as certified trainer for bailer and low lift pallet jack (Yale).
Pursued continuous learning to acquire new skills and address challenging tasks.
Cashier
Slocan Valley Coop
Slocan Park
01.2010 - 05.2021
Cultivated strong relationships within community settings to boost engagement.
Exceeded customer expectations to deliver optimal experiences.
Managed store ordering independently, ensuring timely procurement of inventory.
Cashier/Sales
Value Village
Langley
01.2009 - 08.2010
- Executed daily tasks independently without supervision.
Cashier/Stock
Canadian Tire
Chilliwack
01.2007
Boom Girl
Silvermere Forest Products
Ruskin
Education
High School Diploma -
Abbotsford Senior Secondary School
Abbotsford01.1992
Skills
- Customer service and support
- Data entry
- Conflict resolution
- Effective communication
- Relationship management
- Store operations
- Customer engagement
- Sales techniques
- Product knowledge
- Team training
- Point of sale operations
- Cash handling
- Team collaboration
- Rapid learning
- Research and analysis
- Inventory management
- Trend analysis
- Proactive initiative
- Self-guidance
- Respect for others
References
Delaine Hird, (250) 355-2376
Education Certification
- High School Diploma, Abbotsford Senior Secondary School, 06/01/92
- WHMIS
- Certified Fork Lift Certificate
- Serving it Right Certificate
Certification
Ives Trainer Certification
Timeline
Sales Associate
Castlegar BCL
01.2022 - Current
Cashier
Slocan Valley Coop
01.2010 - 05.2021
Cashier/Sales
Value Village
01.2009 - 08.2010
Cashier/Stock
Canadian Tire
01.2007
Boom Girl
Silvermere Forest Products
High School Diploma -
Abbotsford Senior Secondary School
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