Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lailyn perry

Gardena

Summary

Dynamic professional with expertise in customer service and team collaboration. Demonstrates a strong ability to thrive in fast-paced environments while ensuring customer satisfaction. Experience in training and supporting team members enhances operational efficiency and service quality.

Overview

4
4
years of professional experience

Work History

Server

Chic-Fil-A
katy
05.2025 - 08.2025
  • Delivered food orders promptly to ensure customer satisfaction.
  • Provided excellent customer service in a fast-paced dining environment.
  • Teamed with colleagues to uphold cleanliness and organization, contributing to a welcoming dining environment.
  • Processed cash register transactions with accuracy and speed to enhance customer experience.

Barista Trainer

Starbucks
Katy
06.2022 - 02.2025
  • Coordinated group trainings with multiple trainers to enhance instructional effectiveness and participant engagement.
  • Provided ongoing support to baristas by troubleshooting issues with equipment or beverages.
  • Cultivated strong communication with coworkers to deliver high-quality service and ensure smooth food and money handling.
  • Established partnerships with external organizations to expand training opportunities and community engagement.

Sales Associate

Forever 21
Katy
08.2021 - 09.2022
  • Greeted customers and provided exceptional customer service.
  • Guided customers in product selection, sizing, and styling to ensure satisfaction and meet their needs.
  • Facilitated friendly, professional dialogue with customers to identify and address their needs effectively.
  • Cultivated relationships with peers and upper management to enhance collaboration and achieve team goals.
  • Organized stockroom shelves according to size, color or style.

Education

Bachelor of Science -

University of Houston
Houston
05-2027

High School Diploma -

Katy High School
Katy, TX
05-2023

Skills

  • Menu knowledge
  • Point of Sale
  • Customer service
  • Team Collaboration
  • Communication skills
  • Active Listening
  • Time management
  • Adaptability
  • Conflict resolution
  • Conflict resolution

Timeline

Server

Chic-Fil-A
05.2025 - 08.2025

Barista Trainer

Starbucks
06.2022 - 02.2025

Sales Associate

Forever 21
08.2021 - 09.2022

Bachelor of Science -

University of Houston

High School Diploma -

Katy High School
Lailyn perry