Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laila Rehman

Tehachapi

Summary

Highly adaptable and results-oriented professional with experience in telesales, marketing, and administration. Proven ability to drive sales through effective communication, manage marketing campaigns, and maintain organized administrative operations. Adept at leveraging strong interpersonal skills, critical thinking, and a client-focused approach to achieve business objectives.

Overview

2
2
years of professional experience

Work History

Telesales Representative

Growth Storm
Abbottabad
03.2023 - 06.2023
  • Achieved sales targets by leveraging effective communication and persuasion techniques over the phone, contributing to customer acquisition goals
  • Maintained accurate records of calls, sales, and customer interactions within CRM systems, demonstrating strong organizational skills and attention to detail.
  • Proactively engaged potential and existing customers to promote products, applying client relationship management strategies to nurture leads and drive interest.
  • Maintained customer databases.

Marketing Executive

AL Khaleej Builders
Abbottabad
10.2021 - 11.2022
  • Managed and executed comprehensive marketing strategies to promote company products and services, demonstrating project leadership in campaign execution.
  • Conducted thorough market research and analyzed campaign performance to inform strategic marketing decisions, showcasing critical analysis and strategic problem-solving.
  • Collaborated with cross-functional teams to develop impactful marketing materials and achieve key business objectives, highlighting cross-functional collaboration.
  • Directed and implemented digital marketing campaigns across social media, employing adaptability to respond to market trends and amplify brand presence.

Administrator

International Media Academy
Abbottabad
09.2021 - 01.2022
  • Assisted with invoicing, expense tracking, and budget management
  • Coordinated complex meetings, events, and travel arrangements for staff, demonstrating strong time management and organizational skills
  • Managed comprehensive physical and digital record-keeping systems in compliance with company policies, ensuring efficient data retrieval and organizational capacity.
  • Managed high volume data entry, correspondence, and inquiry direction, applying effective communication to handle diverse administrative tasks.

Internship

EPIGENETICS LABORATORY
Abbottabad
05.2021 - 07.2021
  • Mechanism of action of epigenetics
  • Studied the impact of environmental factors on epigenetics
  • Investigated the role of epigenetics in disease

Education

Bachelors of - Biotechnology

COMSATS University
Abbottabad
09.2021

Skills

  • Microsoft Word
  • Powerpoint
  • Excel
  • Outlook
  • Google Workspace
  • CRM
  • Zoom
  • Google Meet
  • Microsoft Teams
  • Strategic Problem-Solving
  • Cross-functional Collaboration
  • Effective Communication
  • Project Leadership
  • Adaptability
  • Time Management
  • Critical Analysis
  • Client Relationship Management

Languages

  • English
  • Urdu
  • Pashto
  • Hindko
  • Thai

Timeline

Telesales Representative

Growth Storm
03.2023 - 06.2023

Marketing Executive

AL Khaleej Builders
10.2021 - 11.2022

Administrator

International Media Academy
09.2021 - 01.2022

Internship

EPIGENETICS LABORATORY
05.2021 - 07.2021

Bachelors of - Biotechnology

COMSATS University

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Laila Rehman