Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Laila Maharaj

Toronto,ON

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dental Office Receptionist

Dawson Dental Care
06.2023 - 08.2023
  • Managed office bookkeeping with insurance billing and patient payments.
  • Secured sign-in sheets, and encounter forms to patient data and information.
  • Acted as a liaison between patients and dental professionals to address concerns or questions regarding treatment plans, billing issues, or insurance coverage.
  • Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.

Occasional Babysitter

Self-employeed
06.2021 - 08.2023
  • Cared for children of young to teen ages, with mealtimes, work, pastimes, and cleaning the household
  • Adapted quickly to sudden changes in scheduling or unforeseen emergencies without compromising the quality of childcare provided.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Managed mealtimes effectively, accommodating dietary restrictions and preferences while promoting healthy eating habits.


Clinic Patient Coordinator and Receptionist

Childrens After Hours Clinic
11.2022 - 04.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Greeted visitors and initiated check-in/Health card processes for clients to streamline patient flow.
  • Called patients to remind of upcoming appointments and help schedule services.
  • Maintained medical record database with up-to-date patient information and provided information to other providers.
  • Organized paperwork such as charts and reports for office and patient needs.


Patient Care Coordinator

Proctocan Endoscopy
11.2021 - 09.2022
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Taught patients and families to use at-home medical equipment.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Provided excellent customer service to patients and medical staff.
  • Facilitated communication between patients and various departments and staff.

Private Academic Tutor

Self- Employed
06.2021 - 08.2022
  • Taught young students remotely using online video chat platform and other delivery channels during highschool.
  • Met with parents to discuss student progress and address concerns.
  • Delivered one-on-one instruction tailored to each student''s unique strengths and weaknesses for maximum effectiveness.

Childrens Adoption Volunteer

Empire Des Enfants
07.2021 - 08.2021
  • Maintained clean, neat, and operational facilities to serve childrens needs.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Engaged in volunteer training sessions to ensure consistent delivery of services across teams.
  • Contributed to administrative tasks such as scheduling, record-keeping, for program organization.

Camp Counselor, Summer Sports

TAC Sports Camp
06.2018 - 08.2018
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Ensured camper safety and well-being through diligent supervision during activities and downtime.
  • Supported camp administrators in tracking progress and providing feedback on camper performance throughout the season.

Education

Bachelor of Arts - Economics

Queen's University
Kingston, ON
04.2027

High School Diploma -

Toronto French School
Old Toronto, ON
05.2023

Skills

  • Bilingual in English and French
  • Certificate in First-Aid and lifeguarding
  • CPR Certified
  • Homework Support and Assistance
  • Good Decision Making
  • Behavior management techniques
  • Social integration
  • Critical Thinking
  • Child Safety
  • Routine management
  • Infant, toddler, and preschool curricula
  • School-age care

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Certification

  • First Aid/CPR Certified

Timeline

Dental Office Receptionist

Dawson Dental Care
06.2023 - 08.2023

Clinic Patient Coordinator and Receptionist

Childrens After Hours Clinic
11.2022 - 04.2023

Patient Care Coordinator

Proctocan Endoscopy
11.2021 - 09.2022

Childrens Adoption Volunteer

Empire Des Enfants
07.2021 - 08.2021

Occasional Babysitter

Self-employeed
06.2021 - 08.2023

Private Academic Tutor

Self- Employed
06.2021 - 08.2022

Camp Counselor, Summer Sports

TAC Sports Camp
06.2018 - 08.2018

Bachelor of Arts - Economics

Queen's University

High School Diploma -

Toronto French School

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Laila Maharaj