Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Laila Horst

Fair Oaks

Summary

Dependable barista with over two years in fast-paced customer service roles. Recognized for meticulous attention to detail, effective multitasking, and strong teamwork while maintaining cleanliness and food safety standards.

Overview

3
3
years of professional experience

Work History

Ice Cream Scooper

Handels
Fair Oaks
06.2025 - 09.2025
  • Delivered exceptional ice cream service to customers, ensuring satisfaction through attentive interactions.
  • Scooped and served various ice cream flavors to customers.
  • Maintained cleanliness and organization of the service area.
  • Assisted customers in selecting ice cream toppings and flavors.

Barista

Dutch Bros Sacramento
Sacramento
06.2022 - 09.2024
  • Prepared coffee and other drinks with precision following customer specifications
  • Provided quick and friendly service to enhance customer satisfaction.
  • Very experienced in customer service
  • Managed multiple tasks in fast-paced environment to ensure smooth operations.
  • Collaborated with colleagues to support team goals and improve service quality.
  • Kept work areas clean and organized to promote a safe environment.

Education

University of California Santa Barbara - biology

University of California Santa Barbara
Goleta, CA
06-2028

Skills

  • Food safety compliance
  • Food handling safety
  • Customer service
  • Customer engagement
  • Attention to detail
  • Multitasking
  • Time management
  • Team collaboration
  • Communication
  • Dependable
  • Dedicated

Awards

  • National Honors Society
  • Completion of AP classes at Del Campo High School
  • Captain's Award
  • All League

Timeline

Ice Cream Scooper

Handels
06.2025 - 09.2025

Barista

Dutch Bros Sacramento
06.2022 - 09.2024

University of California Santa Barbara - biology

University of California Santa Barbara
Laila Horst