Lai Kuen Ho
Vancouver,BC
Summary
Dynamic Library Officer with a proven track record at The Hong Kong University of Science and Technology, enhancing user experience and streamlining e-thesis processing. Expert in Adobe Acrobat and adept in teamwork, demonstrated through collaborative development of efficient e-submission procedures and significant improvements in reserve collection operations.
Overview
25
25
years of professional experience
Work History
Library Officer
The Hong Kong University of Science and Technology
Hong Kong
08.1997 - 09.2022
- Led thesis team to process e-theses and collaborated with working group members to work out an effective and efficient e-submission processing procedures.
- Collected and analyzed statistics on program data and usage using Alma Analytics
- Maintain daily operation of reserve collection efficiently
- Enhanced library user experience by providing efficient and friendly customer service.
Education
High School Diploma -
Create Career College
Burnaby, BC10-2024
High School Diploma -
Kwun Tong Technical Institute
Hong Kong07-1994
Skills
- Electronic resources
- Teamwork and collaboration
- Adaptability and flexibility
- Interpersonal skills
- Adobe acrobat expertise
- OneDrive for Business and Office 365
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Timeline
Library Officer
The Hong Kong University of Science and Technology
08.1997 - 09.2022
High School Diploma -
Create Career College
High School Diploma -
Kwun Tong Technical Institute