Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lai Kuen Ho

Vancouver,BC

Summary

Dynamic Library Officer with a proven track record at The Hong Kong University of Science and Technology, enhancing user experience and streamlining e-thesis processing. Expert in Adobe Acrobat and adept in teamwork, demonstrated through collaborative development of efficient e-submission procedures and significant improvements in reserve collection operations.

Overview

25
25
years of professional experience

Work History

Library Officer

The Hong Kong University of Science and Technology
08.1997 - 09.2022
  • Led thesis team to process e-theses and collaborated with working group members to work out an effective and efficient e-submission processing procedures.
  • Collected and analyzed statistics on program data and usage using Alma Analytics
  • Maintain daily operation of reserve collection efficiently
  • Enhanced library user experience by providing efficient and friendly customer service.


Education

High School Diploma -

Create Career College
Burnaby, BC
10-2024

High School Diploma -

Kwun Tong Technical Institute
Hong Kong
07-1994

Skills

  • Electronic resources
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Interpersonal skills
  • Adobe acrobat expertise
  • OneDrive for Business and Office 365

Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual

Timeline

Library Officer

The Hong Kong University of Science and Technology
08.1997 - 09.2022

High School Diploma -

Create Career College

High School Diploma -

Kwun Tong Technical Institute
Lai Kuen Ho