Results-driven Practice Manager with expertise in schedule and workflow management. Proven ability to enhance team collaboration and streamline processes, fostering improved patient satisfaction and operational efficiency.
Work History
Practice Manager
1 Year 3 Months
Alyne Aesthetics & Med Spa | 05.2025 - Current
Managed daily operations to ensure efficient workflow and customer relations/satisfaction.
Implemented scheduling systems to accommodate staff availability and appointment bookings with each practitioner.
Developed training materials for new staff, enhancing the onboarding experience, such as receptionist, esthetician, and nursing training manuals.
Developed training materials for new staff, enhancing onboarding experience.
Worked coherently and consistently with product and brand sales reps to create a space with the highest quality products and resources.
Designed and maintained social media, content creation for 3 platforms with a diverse content calendar.
Social Media Marketing Intern
5 Months
California State University Stanislaus | 08.2025 - 01.2026
Created engaging social media content to enhance institutional visibility and audience interaction.
Assisted in developing social media strategies aligned with marketing objectives.
Monitored and analyzed social media metrics to evaluate campaign effectiveness.
Collaborated with team members to brainstorm innovative marketing ideas for events.
Shift Lead
1 Year 9 Months
Dutch Bros | 08.2023 - 05.2025
Supervised daily operations to ensure efficient workflow and high-quality service delivery.
Trained and mentored new team members on service standards and operational procedures.
Implemented effective communication strategies among team members to enhance collaboration.
Maintained inventory levels and conducted regular stock assessments to minimize shortages.
Education
Bachelor of Arts - Communication Studies
Boise State University | Boise, ID
Bachelor of Arts - Communication Studies
California State University, Stanislaus | Turlock, CA | 12.2026