Open To Work
Laiba Saleem
Brampton,Canada
Summary
Human Resources Management graduate with experience in HR administration and client communication. Known for strong organizational skills, attention to detail, and proficiency in managing confidential documentation and payroll support. Trilingual communicator, seeking to contribute to employee-focused HR operations.
Overview
7
7
years of professional experience
Work History
Financial Services Representative
CIBC
Mississauga, Canada
04.2025 - Current
- Process high-value financial transactions and foreign currency exchanges exceeding $50,000 while maintaining accuracy, confidentiality, and compliance.
- Collected, verified, and entered sensitive client information into CIBC systems to ensure accurate account services and compliance with regulatory documentation.
- Communicate professionally with a diverse client base, including Wood Gundy and private banking clients, through strong verbal and written communication.
- Managed multiple responsibilities in fast-paced airport environment, ensuring seamless client service and timely transaction processing alongside administrative tasks and data entry.
- Maintain and organize spreadsheets, transaction records, and financial documentation with strong attention to detail.
- Collaborated with internal teams to resolve client concerns, enhancing support for efficient daily operations.
- Financial services provider, operates at Toronto Pearson International Airport.
Administrative Receptionist
Audi & Volkswagen
Brampton, Canada
10.2021 - Current
- Managed inbound and outbound communications, delivering professional customer service and administrative support.
- Supported HR-related administrative functions, addressing payroll inquiries, facilitating employee requests, managing onboarding documentation, and coordinating internal correspondence.
- Train multiple new receptionists on company procedures, protocols, and administrative responsibilities.
- Coordinate vehicle arrival appointments and maintain accurate client, licensing, and compliance documentation in a fast-paced environment.
- Performed clerical and bookkeeping duties, overseeing invoice management, processing cheques exceeding $10,000, and handling confidential data.
- Collaborate with the company accountant to assist with reconciliations, vendor invoices, payment processing, and record verification.
- Utilize Microsoft Office Suite, including Word, Excel, and PowerPoint, to support daily administrative operations and data entry.
Cashier / Sales Associate
Hudson’s Bay
Brampton, Canada
11.2019 - 09.2021
- Delivered professional customer service, fostering positive client relationships in a fast-paced retail environment.
- Processed financial transactions, balanced cash drawers, and handled purchases with accuracy and attention to detail.
- Assisted customers with inquiries and issue resolution while maintaining professionalism and strong interpersonal skills.
- Adapted to high-volume environments, managing multiple responsibilities efficiently while supporting team performance.
- Contributed to branch sales goals by promoting HBC credit cards, loyalty programs, and company initiatives through effective communication and product knowledge.
Education
Bachelor of Commerce - Business Management – Human Resources Management, Marketing
Toronto Metropolitan University
Toronto, ON06-2025
Skills
- Client onboarding
- Regulatory compliance
- Compliance documentation
- Financial documentation
- Payroll support
- Record management
- Spreadsheet management
- Microsoft Office Suite
- Scheduling and coordination
- Client relationship management
- Verbal and written communication
- Conflict resolution
- Team collaboration
Hobbies and Interests
- Passionate about building relationships, connecting with people, and creating positive customer and employee experiences.
- Interested in event planning, employee engagement, creative video editing, and collaborative team environments.
- Enjoy dancing, painting, creative projects, and continuous personal and professional development.
On Campus Involvement
- An active member of the university's Sales Leadership Program. Gaining valuable first-hand experience by participating in local sales competitions and learning new tactics on sales and marketing.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridOn-SiteSalary Range
$50000/yr - $105000/yrTimeline
Financial Services Representative
CIBC
04.2025 - Current
Administrative Receptionist
Audi & Volkswagen
10.2021 - Current
Cashier / Sales Associate
Hudson’s Bay
11.2019 - 09.2021
Bachelor of Commerce - Business Management – Human Resources Management, Marketing
Toronto Metropolitan University