Ng Fung (Rebecca) LAI

• Conduct clinical coaching , teaching and assessment of new nurses specialized in Medical & Geriatric care, including proper procedures, how to prioritize care for 12 patients per shift and sharing best practices.
• Enhanced patient care by providing personalized clinical instructions and guidance to new nurses.

Responsibilities:

• Manage day-to-day ward operation with 20 patients in & out daily and caring for 40 medical and geriatric patients at the same time. Manpower planning and duty arrangement for 50 staff.
• Motivated staff to engage in work and maintain professional practices.
• Maintained professional, organized, and safe environment for clients and staff.
• Complaint management, risk identification and continuous quality improvement work.
• Resources management and procurement.

• Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
• Mentored new nursing staff members through orientation and training programs, fostering supportive work environment.
• Conducted ongoing assessments of patient conditions, adjusting care plans accordingly to ensure optimal treatment outcomes.

• Administered medications to 15 patients each shift via oral, IV, and intramuscular injections and monitored responses.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Conducted thorough 15 patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.