Lagshi Kobi
Toronto,Canada
Summary
Detail-oriented professional with expertise in customer service and administrative support. Proficient in MS Office Suite, paperwork organization, and maintaining accuracy in tasks. Skilled communicator with a proven ability to adapt and collaborate effectively.
Overview
13
13
years of professional experience
Work History
Front Counter Staff
Tim Hortons
01.2023 - Current
- Demonstrated exceptional customer service skills by addressing customer inquiries, providing product information, and resolving issues promptly
- Consistently maintained a positive and friendly demeanor, contributing to a welcoming atmosphere for customers
- Efficiently processed customer orders, demonstrating a keen attention to detail and accuracy
- Collaborated with team members to ensure timely order fulfillment, contributing to a smooth and efficient operation
- Maintained cleanliness and organization at the front counter, adhering to health and safety standards
- Regularly restocked supplies and ensured the presentation of a clean and inviting customer service area
Accounts Assistant
Water Supply Board
01.2012 - 01.2023
- Managed and processed payments for various water supply projects, ensuring timely disbursements in compliance with budgetary guidelines.
- Organized and maintained account-related paperwork, including documentation for project expenses and approvals, ensuring accurate record-keeping.
- Prepared and filed year-end tax documents and audit-related paperwork, supporting the organization’s financial compliance and reporting.
- Coordinated with vendors to reconcile accounts, identify and resolve discrepancies, and optimize payment workflows for increased efficiency.
- Conducted daily data entry tasks, entering financial transactions with precision into QuickBooks, ensuring data accuracy and system integrity.
- Supported financial reporting processes by generating detailed expense reports and maintaining up-to-date financial records.
Education
BCom - Accounting
SLIATE
01.2014
Skills
- Customer Service
- Data Entry
- Paperwork Organization
- MS Office Suite
Timeline
Front Counter Staff
Tim Hortons
01.2023 - Current
Accounts Assistant
Water Supply Board
01.2012 - 01.2023
BCom - Accounting
SLIATE
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