Accomplished Human Resources professional with over 20 years of experience managing enterprise-wide HR initiatives, system implementations, and process improvement projects in a fast-paced, regulated environment. Adept at coordinating cross-functional teams, guiding stakeholders, leading project documentation efforts, and promoting continuous improvement. A strategic thinker and effective communicator with a strong customer-service mindset and a passion for driving operational excellence.
Overview
23
23
years of professional experience
Work History
HR Assistant Consultant
Sault Area Hospital
03.2022 - Current
Coordinate and maintain all HRIS transactions for the employee life cycle including onboarding, terminations, transfers, wage adjustments, and benefits administration using Meditech.
Act as a primary liaison for employee inquiries, supporting over 1,600 staff with accurate and timely information related to pensions, benefits and employment changes.
Ensure alignment of data across payroll and HR systems while collaborating with internal stakeholders to drive process efficiencies, manage audits, and support communication initiatives across departments.
Contribute to continuous improvement of HR processes and documentation.
Various HR & Project Roles
Ontario Lottery and Gaming Corporation, OLG
08.2002 - 12.2021
Total Rewards and Wellness Specialist
January 2018 – December 2021
Coordinated implementation of a corporate-wide, non-monetary recognition program—leading development of business case, stakeholder communications, training, and change management activities.
Served as Benefits SME for Workday HRIS implementation—developed training and self-service guides to support user adoption and reduce inquiries.
Created and maintained project documentation, timelines, and status reports for Total Rewards initiatives; supported internal audits and compliance reviews.
Led annual planning and delivery of Total Compensation Statements for 5,000+ employees in collaboration with IT and Communications.
Collaborated with multiple internal departments (HR, Finance, IT, Communications) and external vendors to ensure successful delivery of programs and system updates.
Total Compensation Specialist
April 2013 – January 2018
Supported planning, analysis, and delivery of Merit and Variable Pay programs across business units.
Gathered and analyzed data for PSSD submissions, reporting key metrics to executive leadership and external stakeholders.
Acted as internal consultant for recognition program enhancements—mapped processes, identified gaps, and executed improvements.
Human Resources Assistant
April 2012 – April 2013
Managed HRMS updates (PeopleSoft), data entry, and reporting functions to support payroll, benefits, and pension activities.
Supported project work related to onboarding, recruitment, and data accuracy improvement across systems.
HR Research and Policy Analyst
July 2006 – April 2012
Facilitated monthly Policy Review Committee meetings with stakeholders to guide collaborative policy development and approvals.
Conducted research and developed project documentation for HR programs including employee handbooks, engagement surveys, and policy rollouts.
Applied Lean thinking in workflow reviews—identifying and removing inefficiencies in HR policy procedures.
HR Service Representative / Pension and Benefits Assistant
August 2002 – July 2006
Supported the rollout of annual programs such as Flu Clinics, Canada Savings Bond campaigns, and compensation communications across 20+ sites.
Designed and maintained an internal HR database, improving efficiency and accuracy in information sharing across the province.
Education
Bachelor of Arts - Psychology
University of Western Ontario
London
05-1994
Skills
Project Planning & Coordination
Process Improvement
Cross-Functional Team Collaboration
Policy & Procedure Development
Employee Communication & Training
Microsoft Office (Word, Excel, PowerPoint, Outlook, Visio)
Workday PeopleSoft Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Visio) SharePoint
Timeline
HR Assistant Consultant
Sault Area Hospital
03.2022 - Current
Various HR & Project Roles
Ontario Lottery and Gaming Corporation, OLG
08.2002 - 12.2021
Bachelor of Arts - Psychology
University of Western Ontario
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