Laelah Borroel
Lancaster
Summary
Skilled Behavior Therapist with expertise in data analysis, individualized treatment plans, and behavioral skills training. Proven ability to enhance client outcomes and foster collaboration within interdisciplinary teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Therapist
Castillo Behavior Services
08.2025 - Current
- Implemented individualized treatment plans to improve client behaviors and enhance skills.
- Conducted assessments to identify behavioral issues and track progress effectively.
- Collaborated with interdisciplinary teams to develop comprehensive care strategies for clients.
- Utilized data collection methods to analyze behavior patterns and inform therapeutic approaches.
- Trained and mentored new staff in applied behavior analysis techniques and client engagement strategies.
- Developed educational materials to support client understanding of behavioral goals and techniques.
Material Handler
Micheals Warehouse
07.2025 - 02.2026
- Loaded and unloaded shipments, ensuring accuracy in order fulfillment.
- Maintained inventory accuracy through regular cycle counts and adjustments.
- Collaborated with team members to optimize storage solutions and increase space utilization.
- Packed items into appropriate containers for shipment.
- Executed order picking and packing processes to meet shipping deadlines consistently.
Sales Associate
Macy's
08.2024 - 05.2025
- Collaborated with team members to achieve store sales goals and improve customer satisfaction ratings.
- Conducted thorough cleanliness and safety inspections of store environment to meet health standards.
- Adapted quickly to new products and promotions, staying informed on inventory changes and trends.
- Resolved customer inquiries and concerns promptly, fostering positive relationships within the community.
- Managed returns, exchanges and refunds in accordance with store policy.
Dental Receptionist
Asta Dental
05.2024 - 08.2024
- Managed patient scheduling to optimize appointment flow and reduce wait times.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Coordinated front desk operations, enhancing patient experience through effective communication.
- Processed insurance claims efficiently, ensuring timely reimbursements for services rendered.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Sales Associate
AutoZone
04.2023 - 04.2024
- Assisted customers in selecting automotive products, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using point-of-sale systems, ensuring timely service for customers.
- Provided knowledgeable support on product features and benefits to guide customer purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Lancaster High School
Lancaster, CA2023
Skills
- Data analysis skills
- Discrete trial training
- Relationship building
- Behavioral skills training
Certification
- RBT - Registered Behavior Technician
Languages
Spanish
Professional Working
Timeline
Behavior Therapist
Castillo Behavior Services
08.2025 - Current
Material Handler
Micheals Warehouse
07.2025 - 02.2026
Sales Associate
Macy's
08.2024 - 05.2025
Dental Receptionist
Asta Dental
05.2024 - 08.2024
Sales Associate
AutoZone
04.2023 - 04.2024
High School Diploma -
Lancaster High School