Laelah Borroel
Lancaster
Summary
Dynamic professional with extensive experience in inventory management and customer assistance at Macy's Department Store. Proven track record in shipping coordination and enhancing customer relationships. Skilled in material handling and order processing, consistently delivering exceptional service and ensuring efficient operations. Committed to maintaining high standards and optimizing workflow in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Receiving/Cashier
Macys Department Store
Palmdale
08.2024 - Current
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Answered customer questions and provided store information.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Receiving Associate
Burlington
Lancaster
04.2024 - 07.2024
- Reviewed work orders to check correctness of deliveries.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Maintained inventory of shipping materials and supplies.
Material Handler/Retail Sales Associate
AutoZone
Lancaster
04.2023 - 03.2024
- Palletized boxes to increase movement and shipment efficiency.
- Unloaded cargo from trucks with mechanized equipment.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Packed boxes and stock using organizational guidelines.
Education
High School Diploma -
Lancaster High School
Lancaster, CA06-2023
Some College (No Degree) - Business
Antelope Valley College
Lancaster, CASkills
- Inventory management
- Shipping coordination
- Customer assistance
- Material handling
- Order processing
- Customer relationship management
Timeline
Receiving/Cashier
Macys Department Store
08.2024 - Current
Receiving Associate
Burlington
04.2024 - 07.2024
Material Handler/Retail Sales Associate
AutoZone
04.2023 - 03.2024
High School Diploma -
Lancaster High School
Some College (No Degree) - Business
Antelope Valley College
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