Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laeba Faiz Khan

Laeba Faiz Khan

Surrey,BC

Summary

Organized and motivated professional with 5+ years of experience in administration, customer service, and office management. Currently training as a Medical Office Assistant with strong skills in scheduling, EMR (Accuro), and patient communication. Known for multitasking, attention to detail, and providing excellent support in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Intern Medical Office Assistant

Fairmont Medical Building
08.2025 - 08.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a healthcare industry, applying learned concepts directly into relevant work situations.
  • Answered phone calls and messages, scheduled appointments.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in EMR (Accuro) increasing proficiency and expanding technical skill set.
  • Handled referrals and patient records.
  • Managed approximately 100+ faxes per day

Store Manager

Artisan Smoke Shop – Granville
01.2023 - 01.2024
  • Managed daily operations, staff scheduling, and inventory for a busy retail location.
  • Delivered excellent customer service, ensuring positive client experiences.
  • Trained and supervised employees, improving efficiency and reducing staff turnover.

Head Office Manager

Roots International School & College
01.2019 - 01.2022
  • Oversaw HR and finance functions, ensuring smooth operations across departments.
  • Introduced new administrative processes that improved efficiency and communication.
  • Coordinated cross-departmental tasks to meet deadlines and organizational goals.

Education

Medical Office Assistant Program -

Medical Reception College
Burnaby, BC
09-2025

Skills

  • Administrative Leadership
  • MS Office & Data Entry
  • Team Supervision
  • Communication & Problem-Solving
  • Medical Terminology
  • Patient Scheduling & EMR (Accuro)
  • Customer Service Excellence
  • Multitasking & Organization
  • Medical Office Procedures (in progress)

Languages

English (Fluent)
Urdu (Fluent)
Hindi (Fluent)

Timeline

Intern Medical Office Assistant

Fairmont Medical Building
08.2025 - 08.2025

Store Manager

Artisan Smoke Shop – Granville
01.2023 - 01.2024

Head Office Manager

Roots International School & College
01.2019 - 01.2022

Medical Office Assistant Program -

Medical Reception College

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Laeba Faiz Khan