
Certified Medical Assistant with hands-on experience in patient care, venipuncture, EKGs, injections, and lab procedures. Skilled in both front and back office operations with over 2 years of customer service experience. Experienced using Epic EMR and maintaining strong patient communication in fast-paced clinical settings.
Supervised and supported students in a fast-paced after-school program. Coordinated educational and recreational activities to enhance student engagement. Implemented behavior management strategies to promote positive conduct. Documented attendance and incidents to maintain accurate records. Ensured a safe and organized environment for all participants. Cultivated strong communication skills through daily interactions with students, staff, and families.
Completed medical assistant externship in clinical setting, providing administrative and direct patient care support. Obtained and documented vital signs, preparing patients for examinations. Updated electronic medical records and scheduled appointments efficiently. Assisted providers during patient visits to enhance workflow and patient experience. Performed clinical procedures, including administering injections and collecting blood specimens via venipuncture. Conducted urinalysis testing, specimen collection, and processing while adhering to safety protocols. Maintained cleanliness of exam rooms and ensured availability of necessary supplies. Demonstrated strong communication, teamwork, and professionalism in fast-paced healthcare environment.
Delivered behavioral support services to adult clients with developmental and mental health challenges in clinical setting. Implemented individualized behavior intervention plans under supervision, tracking client progress. Utilized evidence-based strategies to enhance client independence and skill development. Maintained client safety, dignity, and confidentiality while collaborating with interdisciplinary teams.