Lado Malhi
Winnipeg,Canada
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Pizzeria Point
03.2024 - 08.2024
Fashioned Hub
Customer Dealings
10.2023 - 03.2024
Receptionist Customer Service
Vishal Megamart Mall
02.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Dominos Pizza Reception Customer Service
Customer Service
01.2022 - 12.2022
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Education
Guru Nanak Dev University Amritsar - Bachelor of Arts
10.2021
Skills
- Customer Service
- Time Managements
- Appointment management
- Problem-solving skills
- Computer knowledge
- Good skills
- Team management
Languages
English
Limited Working
Punjabi
Full Professional
Hindi
Limited Working
Personal Information
LADO
DOB- 24/07/1999
Status - married
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Cashier - Pizzeria Point
03.2024 - 08.2024
Fashioned Hub - Customer Dealings
10.2023 - 03.2024
Receptionist Customer Service - Vishal Megamart Mall
02.2023 - 08.2023
Dominos Pizza Reception Customer Service - Customer Service
01.2022 - 12.2022
Seniors Secondary School Warsola - Guru Nanak Dev University Amritsar, Bachelor of Arts