Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laci Kupper

Regina,SK

Summary

Results-driven service professional prepared to excel in coordinating and optimizing service operations. Experienced in managing schedules, handling customer inquiries, and ensuring seamless communication between teams. Strong focus on collaboration, adaptability, and achieving goals. Skilled in problem-solving, multitasking, and maintaining high standards in fast-paced environment. Known for reliability and ability to thrive under changing needs.

Overview

5
5
years of professional experience

Work History

Recreation Service COORDINATOR

The Williston
06.2022 - Current
  • Creating detailed time schedules and monthly event calendars for our resident.
  • Coordinated special events such as tournaments, fundraisers, and holiday celebrations that brought community members together in an enjoyable atmosphere.
  • Increased community participation in recreational programs by developing and implementing engaging activities such as trade shows, weekly games & exercise programs.
  • Prepared and distributed newsletters to generate interest in established programs and events.
  • Developed strong relationships with local organizations, fostering partnerships that enhanced the quality of recreation programs offered.
  • Worked independently with outside entertainers and businesses to bring high quality presentations, entertainment & engagement to our community.
  • Built and maintained relationships with community organizations and residents

Engagement Coordinator/ Server/ Receptionist

Brightwater Senior Living
04.2020 - 05.2022
  • Initially hired as a server but took on more roles such as reception and engagement coordinator.
  • Server duties included; taking and entering orders into the POS system, running food and taking orders. Cleaning & busing tables, ensuring resident satisfaction and safety during meal times.
  • In engagement my job was to create activities and engagement programs for the seniors within our community.
    This included planing cultural days, running happy hours or doing seasonal special events along with daily activities and exercise
  • Front desk duties included; answering phone call directories, ensuring Covid protocols and screenings were done properly prior to building entry.
    Assisting residents and family regarding inquiries.
  • Streamlined event planning processes for increased efficiency and improved attendee satisfaction.

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Education

High School Diploma -

University of Regina
Regina

Skills

  • Telephone communication
  • Accurate recordkeeping
  • Client advocacy
  • Notetaking and documentation
  • Proficiency in office programs
  • Resource utilization
  • Detail orientation
  • Time management
  • Active listening
  • Problem-solving
  • Multitasking Abilities
  • Organizational skills
  • Attention to detail
  • Excellent communication
  • Project planning
  • Teamwork and collaboration

Languages

English
Professional Working

Timeline

Recreation Service COORDINATOR

The Williston
06.2022 - Current

Engagement Coordinator/ Server/ Receptionist

Brightwater Senior Living
04.2020 - 05.2022

High School Diploma -

University of Regina
Laci Kupper