Laci Davis
Summary
Dedicated Massage Therapist with a sincere and warm approach to massage. Adaptable, energetic and client-oriented individual with exceptional listening skills and strong background in guest service environments.. Willing to contribute to a supportive team environment to advance massage skills in order to promote health, healing and well-being through therapeutic massage remedies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Massage Therapy Clinical Experience
The Career Academy
09.2022 - 12.2023
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Provided clear, concise instructions to clients to prepare for massage services.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Performed sanitization tasks to keep massage environment clean and safe.
- Educated clients on benefits of massage and recommended home care techniques.
- Maintained accurate and up-to-date client records.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Analyzed postural assessments and range of motion.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Established and implemented massage protocols and procedures.
Hotel Front Desk Agent/Hotel Housekeeper
Bridgeway Hotel
06.2022 - 08.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Collected room deposits, fees, and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
Restaurant Waitress
Harold's Hotel
08.2021 - 05.2022
- Took customer orders and provided guests with timely service.
- Performed dining room sanitation tasks such as spill cleanup, table clean up and sterilization.
- Participated in kitchen duties such as cleaning dishes and cutting of vegetables.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Completed credit/ payments via card processing systems.
- Maintained friendly, polite manners during communications with guests.
- Ability to multitask with serving tables, taking phone-in orders, taking payments and fulfilling kitchen duties.
Short Hand Cook and Cashier
Neville's Store
07.2020 - 08.2021
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Trained and assisted new kitchen staff members.
- Practiced proper safety and sanitation standards.
- Interacted with customers to address kitchen-related complaints and praise.
- Tallied cash drawer at beginning and end of each work shift.
Education
Massage Therapy Diploma - Registered Massage Therapy
The Career Academy
St. John's, NL02.2024
High School Diploma -
Laval High
Placentia, NL06.2022
Skills
- Massage Techniques
- Treatment Planning
- Customer Service and Client Consultation
- Hospitality Service Experience
- Front Desk Management
Volunteer Hours
- 3 hours of volunteer outreach treatment per week, since June 2023.
Timeline
Massage Therapy Clinical Experience
The Career Academy
09.2022 - 12.2023
Hotel Front Desk Agent/Hotel Housekeeper
Bridgeway Hotel
06.2022 - 08.2023
Restaurant Waitress
Harold's Hotel
08.2021 - 05.2022
Short Hand Cook and Cashier
Neville's Store
07.2020 - 08.2021
Massage Therapy Diploma - Registered Massage Therapy
The Career Academy
High School Diploma -
Laval High
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