Lacey Dawn O'Brien
Campbell River,BC
Summary
Compassionate Community Health Worker with 8 years of experience in fast-paced position. Committed to helping community members improve wellness through hands-on support and education.
Overview
11
11
years of professional experience
Work History
Community Health Worker
Island Health
08.2018 - Current
- Helped vulnerable individuals navigate complex healthcare system.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Assists clients with activities of daily living. Preparing meals and assisting with eating when required.
- Respite and palliative care and home support.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Ensure physical therapy and daily exercise are being completed.
- Offered friendly and efficient service to all clients, handled challenging situations with ease.
- Maintained energy and enthusiasm in fast-paced environment.
- Administered medications to clients.
Automotive Detailer
Sparkle Detailing VI
11.2017 - 10.2020
- Completed vehicle inspections prior to service and after completion to assess cleanliness.
- Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Provided mobile detailing services to clients at places of employment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Successfully operated business as Owner.
Receptionist
Budget Blinds
03.2016 - 12.2016
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Resolved customer problems and complaints.
Nanny
Christine Barrows
08.2015 - 01.2016
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted children in dressing appropriately for day's activities.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Support Worker
Milieu Family Services
05.2015 - 08.2015
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Kept clients engaged in social networks and communities.
- Documented daily activities, behaviors and incidents for permanent record.
- Transported clients to appointments, shopping venues and entertainment events.
- Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
Receptionist
Club Fitness
03.2015 - 08.2015
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received and routed business correspondence to correct departments and staff members.
Education
Health Care Assistant Certificate - Health Care Assistant
North Island College
Courtenay, BC07.2018
Associate of Arts - Pastoral Theology
Pacific Life Bible College
Surrey, BC04.2010
Selected Studies Diploma - Psychology
Vancouver Island University
Nanaimo, BC04.2009
General Studies - Theology / Psychology
William Catherine Booth College
Winnipeg, MB04.2008
Skills
- Reasoning ability
- Healthy living plans
- Report preparation
- Chronic illness understanding
- Schedule Coordination
- Basic math
- Interpersonal Communication
- Conflict resolution
- Written Communication
- Adaptability
- Cultural awareness
Timeline
Community Health Worker
Island Health
08.2018 - Current
Automotive Detailer
Sparkle Detailing VI
11.2017 - 10.2020
Receptionist
Budget Blinds
03.2016 - 12.2016
Nanny
Christine Barrows
08.2015 - 01.2016
Support Worker
Milieu Family Services
05.2015 - 08.2015
Receptionist
Club Fitness
03.2015 - 08.2015
Associate of Arts - Pastoral Theology
Pacific Life Bible College
Selected Studies Diploma - Psychology
Vancouver Island University
General Studies - Theology / Psychology
William Catherine Booth College
Health Care Assistant Certificate - Health Care Assistant
North Island College