Lacey Stotesbury
Torrance
Summary
Retail professional with experience managing and supporting teams in a high-end store environment. Enjoys helping customers have a positive and personalized experience, keeps operations organized and efficient, and supports staff growth through training and guidance. Skilled at creating a welcoming, professional environment, handling day-to-day store responsibilities, and contributing to events and promotions that connect with the community and enhance the brand.
Overview
7
7
years of professional experience
Work History
Store Manager
Aviator Nation
Manhattan Beach
08.2025 - 03.2026
- Managed daily operations of a high-volume luxury lifestyle retail location, driving sales and delivering a premium customer experience.
- Recruited, trained, and supervised a retail team; created schedules and coached staff to exceed sales goals.
- Led large in-store events, promotions, and launches to increase brand visibility and revenue.
- Oversaw inventory management, stock levels, and merchandising to maintain brand standards.
- Handled cash management, POS reconciliation, and bank deposits with strong attention to accuracy.
- Resolved customer issues and built strong client relationships to support repeat business.
Assistant Manager
Aviator Nation
Manhattan Beach
01.2025 - 08.2025
- Supported the Store Manager in daily operations of a high-volume, luxury lifestyle retail store, including staff supervision, scheduling, and sales floor leadership.
- Assisted with inventory management, visual merchandising, employee training, and maintaining elevated customer service standards.
Sales Associate
Aviator Nation
Manhattan Beach
08.2023 - 01.2025
- Delivered high-level customer service in a luxury retail environment while supporting team sales goals and maintaining strong product knowledge.
- Collaborated with team members to create a positive store environment, assist with merchandising, and ensure a seamless shopping experience for customers.
Office Secretary
Epic Construction
Torrance
07.2022 - 08.2023
- Managed administrative tasks including emails, phone calls, ordering supplies, and organizing workspaces.
- Handled customer communication and resolved issues by researching accounts and coordinating with team members.
- Maintained accurate records and databases to keep client and billing information up to date.
Restaurant Hostess
Baleen
Redondo Beach
06.2021 - 12.2021
- Greeted guests, managed waitlists, and seated customers while presenting menus.
- Answered phones to handle reservations, takeout orders, and customer questions.
- Assisted service staff and addressed customer concerns to keep service running smoothly.
Gymnastics Coach
Fit Kids Gymnastics Center
Torrance
08.2019 - 07.2021
- Taught gymnastics skills on floor, bars, beam, and vault using proper spotting and safety techniques.
Created lesson plans for different skill levels and tracked attendance and progress.
Communicated with parents about student development and class updates.
Education
Bachelor of Science Degree - Business Entrepreneurship
California State University, Dominguez Hills
Carson, CA05-2026
Associates of Arts in Business & Economics Degree - Business Management
El Camino College
Torrance, CA12-2024
Skills
Customer service
Luxury retail
Conflict resolution
Team leadership
Staff training & scheduling
Inventory & merchandising
POS & cash handling
Record keeping
Communication
Problem solving
Time management
Brand standards
Timeline
Store Manager
Aviator Nation
08.2025 - 03.2026
Assistant Manager
Aviator Nation
01.2025 - 08.2025
Sales Associate
Aviator Nation
08.2023 - 01.2025
Office Secretary
Epic Construction
07.2022 - 08.2023
Restaurant Hostess
Baleen
06.2021 - 12.2021
Gymnastics Coach
Fit Kids Gymnastics Center
08.2019 - 07.2021
Bachelor of Science Degree - Business Entrepreneurship
California State University, Dominguez Hills
Associates of Arts in Business & Economics Degree - Business Management
El Camino College