Certifications
Hi, I’m
Lacey Norrish
Peterborough,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
Work History
Chartwell Retirement - Residence
Dietary Aide
Job overview
- Upheld efficiency of meal services by pre-setting tables before patients arrived
- Arranged tray and or table settings with proper tableware, condiments, and tray card
- Maintained strict levels of cleanliness for tables, floors, and prep areas
- Distributed food during busy peak periods to drive customer satisfaction.
The Trent Valley
Bartender
Job overview
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Royal Bear Child Care
Preschool Teacher
Job overview
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
Education
WHMIS Fast Rescue Inc.
Smart Serve
Canadian Business CollegeMississauga, ON
Diploma from Advanced Police Studies
R.S. Mclaughlin Collegiate And Vocational Institute
Secondary School Diploma
06.2023
CPR/First Aid Certificate, Level C- LifeSaving Society
01.2023
Eyelash Extension Technician- Barbicide
01.2023
Skills Development for Youth Employment Program - YMCA
01.2020
Skills
- Issue Resolution
- First Aid
- Food Safety
- Computer skills
- Guest Satisfaction
- E-Mail and Telephone Communication
- Customer Experience Management
- High-Volume Environments
- Website Navigation
- Technical Support and Assistance
- Financial Transactions
- Call Volume Analysis
- POS Systems and Ordering Platforms
- Meal Planning
- Food handling safety
- Customer Service
- Scheduling and Planning
- Operations Management
- Workforce Management
- Negotiation
- Schedule Preparation
Websites
Languages
English
Advanced (C1)
French
Limited Working
Certification
- Licensed Eyelash Technician - 2020
Timeline
Dietary Aide
Chartwell Retirement - Residence
Bartender
The Trent Valley
Preschool Teacher
Royal Bear Child Care
WHMIS Fast Rescue Inc.
Smart Serve
Canadian Business College
Diploma from Advanced Police Studies
R.S. Mclaughlin Collegiate And Vocational Institute
Secondary School Diploma
CPR/First Aid Certificate, Level C- LifeSaving Society
Eyelash Extension Technician- Barbicide
Skills Development for Youth Employment Program - YMCA
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