Lacey Hotain
Brandon,MB
Summary
Pursuing opportunity to add immediate value to a great company. Previous labour and sales worker inspired to find work placement that better suits helping nature using recent education and work experience. Passionate about improving well-being of others and providing a compassionate and reliable energy to clients, co-workers and workplace.
Overview
7
7
years of professional experience
Work History
Cultural Support Worker
Brandon Friendship Centre
Brandon, MB
04.2024 - Current
- Strengthened Indigenous community connections through organizing cultural events and workshops.
- Created a welcoming environment for individuals affected by the 60s scoop and residential/day schools by promoting open dialogue and respect among visitors.
- Provided an inclusive space at our facility that celebrates Anishnaabe, Cree, Dakota and Michif cultures represented in our community, with artwork and other displays reflecting a diverse range of traditions.
- Provided emotional support to affected clients and survivors.
- Prepared meals efficiently under time constraints for timely service during busy classes and programs from 3 to 20 people.
- Successfully used purchase orders at approved stores to shop for supplies and groceries for the building and programs.
Casual Residential Youth Care Worker
Child And Family Services Of Western Manitoba
Brandon, MB
07.2023 - 10.2023
- Completed clear and concise documentation of youth behavior and actions.
- Supported individuals dealing with mental health and emotional issues.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Listened to clients' concerns and provided encouragement and support.
- Helped youth take meds at needed times and signed youth medication paperwork
- Helped with transportation for youth.
Cashier
Dakota Quick Stop
Sioux Valley Dakota Nation, MB
12.2019 - 03.2020
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Learned duties for various positions and provided backup at key times.1
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Maintaining clean workspace
Traffic Control Flagger
Direct Traffic LTD.
Brandon, MB
07.2019 - 10.2019
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Put out barrels and cones to prevent driver access to specific roads or areas.
- Loaded and unloaded building materials used for traffic control
- Resolved problems, improved operations and provided exceptional service.
- Identified unsafe drivers and documented vehicle information for authorities.
Seasonal Production Worker
Adriaanson Farms
Carberry, MB
09.2017 - 09.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Evaluate harvesting conditions and identify obstacles.
- Safely work around heavy machinery
- Paid attention to fine details during seeding and harvest season
- Long days on feet
Bread Baker
Chez Angela
Brandon, MB
02.2018 - 08.2018
- Mixed, proofed, shaped dough for up to 80+ total baguettes, bagels and other breads.
- Complied with health and safety codes to protect staff and customers.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Lifting and carrying heavy objects
- Work in faced paced work environment
- Completing tasks in set time frame
- Paying attention to fine details
- Working independently and asking questions when needed
Waitress/Cashier
Dakota Diner
Sioux Valley Dakota Nation, Mb
07.2017 - 08.2017
- Greeted new customers, discussed specials and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Inspected dishes and utensils for cleanliness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Intensive Applied Counseling -
LINKS Institute
Brandon, MB04.2024
Mental Wellness And Harm Reduction Support Worker -
LINKS Institute
Brandon, MB02-2022
High School Diploma -
Crocus Plains Regional High School
Brandon MBSkills
- Flexible and Adaptable
- Excellent Communication
- Cultural Awareness
- Active Listening
- Ethical and honest
- Teamwork and Collaboration
References
References available upon request.
Timeline
Cultural Support Worker
Brandon Friendship Centre
04.2024 - Current
Casual Residential Youth Care Worker
Child And Family Services Of Western Manitoba
07.2023 - 10.2023
Cashier
Dakota Quick Stop
12.2019 - 03.2020
Traffic Control Flagger
Direct Traffic LTD.
07.2019 - 10.2019
Bread Baker
Chez Angela
02.2018 - 08.2018
Seasonal Production Worker
Adriaanson Farms
09.2017 - 09.2019
Waitress/Cashier
Dakota Diner
07.2017 - 08.2017
Intensive Applied Counseling -
LINKS Institute
Mental Wellness And Harm Reduction Support Worker -
LINKS Institute
High School Diploma -
Crocus Plains Regional High School
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