Lacey Hotain
Summary
Pursuing opportunity to add immediate value to a great company. Previous labour and sales worker inspired to find work placement that better suits helping nature using recent education in support work. Passionate about improving well-being of others and providing a compassionate and reliable energy to clients, co-workers and workplace.
Overview
6
6
years of professional experience
Work History
Casual Residential Youth Care Worker
Child And Family Services Of Western Manitoba
07.2023 - Current
- Completed clear and concise documentation of youth behavior and actions.
- Supported individuals dealing with mental health and emotional issues.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Listened to clients' concerns and provided encouragement and support.
- Helped youth take meds at needed times and signed youth medication paperwork
- Helped with transportation for youth.
Cashier
Dakota Quick Stop
12.2019 - 03.2020
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Learned duties for various positions and provided backup at key times.1
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Maintaining clean workspace
Traffic Control Flagger
Direct Traffic LTD.
07.2019 - 10.2019
- Used flagging tools such as stop and slow paddle and red flag.
- Patiently directed motorists towards detours and alternate routes.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Put out barrels and cones to prevent driver access to specific roads or areas.
- Loaded and unloaded building materials used for traffic control
- Resolved problems, improved operations and provided exceptional service.
- Identified unsafe drivers and documented vehicle information for authorities.
Seasonal Production Worker
Adriaanson Farms
09.2017 - 09.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Evaluate harvesting conditions and identify obstacles.
- Safely work around heavy machinery
- Paid attention to fine details during seeding and harvest season
- Long days on feet
Bread Baker
Chez Angela
02.2018 - 08.2018
- Mixed, proofed, shaped dough for up to 80+ total baguettes, bagels and other breads.
- Complied with health and safety codes to protect staff and customers.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Cleaned and maintained kitchen equipment and oven.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Lifting and carrying heavy objects
- Work in faced paced work environment
- Completing tasks in set time frame
- Paying attention to fine details
- Working independently and asking questions when needed
Waitress/Cashier
Dakota Diner
07.2017 - 08.2017
- Greeted new customers, discussed specials and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Bussed and reset tables to keep dining room and work areas clean.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Inspected dishes and utensils for cleanliness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Intensive Applied Counseling -
LINKS Institute
Brandon, MB04.2024
Mental Wellness And Harm Reduction Support Worker -
LINKS Institute
Brandon, MBHigh School Diploma -
Crocus Plains Regional High School
Brandon MBSkills
- Self-Motivated
- Flexible and Adaptable
- Excellent Communication
- Cultural Awareness
- Active Listening
- Ethical and honest
Timeline
Casual Residential Youth Care Worker
Child And Family Services Of Western Manitoba
07.2023 - Current
Cashier
Dakota Quick Stop
12.2019 - 03.2020
Traffic Control Flagger
Direct Traffic LTD.
07.2019 - 10.2019
Bread Baker
Chez Angela
02.2018 - 08.2018
Seasonal Production Worker
Adriaanson Farms
09.2017 - 09.2019
Waitress/Cashier
Dakota Diner
07.2017 - 08.2017
Intensive Applied Counseling -
LINKS Institute
Mental Wellness And Harm Reduction Support Worker -
LINKS Institute
High School Diploma -
Crocus Plains Regional High School
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