Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lacey Dykens

Arnprior

Summary


Human services professional with extensive background in client support and advocacy. Known for effectively managing client cases and ensuring access to essential resources. Team-oriented with strong focus on collaboration, adaptable to changing needs, and committed to achieving impactful outcomes.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Supervisor/Registered Early Childhood Educator

Arnprior & District Child Care Services - Leaps & Bounds St Joseph’s
09.2017 - Current
  • Opened and grew the centre from its initial 13 children in one program to 3 programs with a capacity of 86 children
  • Responsible for the day-to-day operations of the centre and the programs within; including enrolment, supporting parent/family relationships, staffing, training and development, centre upkeep, health and safety, budgeting, maintaining accurate documentation and electronic data management
  • Supervised and mentored a team of staff, students and volunteers to ensure quality, inclusive programming with an educational backdrop that meets the diverse needs of the children in care
  • Participated in ongoing professional development to keep current in the field of early childhood education as well as researched new strategies and resources to support children and staff
  • Kept current on and adhered to all municipal, provincial and federal regulations for licensed childcare
  • Supported regular positive communication amongst the staff, students, volunteers and families
  • Addressed parent concerns and complaints in a positive, collaborative manner
  • Advocated for children with physical and developmental disabilities in partnerships with their families and staff
  • Supported children, families and staff in dealing with challenging behaviours
  • Assisted families in accessing various support programs throughout the county
  • Maintained relationships with various community partners, including the County of Renfrew, RCCDSB, RCDSB, and RCDHU
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Registered Early Childhood Educator

Arnprior & District Child Care Services - Leaps & Bounds Arnprior
05.2017 - 09.2017
  • Covering a maternity leave contract, worked as part of a team to provide high quality, inclusive care in the toddler program
  • Maintained a safe and health environment, as well as supported the good health and hygiene of the children in care
  • Adhered to the CCEYA, safety regulations, and followed ADCCS Personnel Policies and Procedures

Registered Early Childhood Educator

REKSAP
04.2006 - 08.2011
  • Worked as part of a team with a variety of age groups (toddler to junior school age) to provide quality, inclusive and culturally sensitive care in accordance with all policies and regulations
  • Interacted with the children in a positive, supportive manner
  • Developed developmentally appropriate programming, routines and transitions
  • Observed and responded to the needs of the children and families
  • Supported the principles of inclusion, including involving and engaging all children in all aspects of the program

Technical Support

Algonquin College ITS
10.2004 - 04.2006
  • Provided technical assistance to staff and students of Algonquin College, including support for hardware, software, networking, email, applications, and password resets.
  • Helped to maintain and monitor hardware assets around campus including printers and computer labs.

Education

Early Childhood Education -

Algonquin College
Ottawa, Ontario
04.2006

Skills

  • Highly organized with strict adherence to deadlines
  • Good at adapting to new situations, problem solving and can learn new things quickly
  • Excellent written and verbal communication skills
  • Can work effectively independently or as part of a team
  • Fluent in computers including email, word processing, excel, digital file management, and computer equipment on both PCs and Macs

Certification

  • Ages & Stages (ASQ-3 & ASQ:SE-2) Training
  • CPR Level C and Standard First Aid
  • Mental Health First Aid Standard
  • Safe Food Handling
  • WHMIS, AODA, Supervisor Health & Safety

Timeline

Supervisor/Registered Early Childhood Educator

Arnprior & District Child Care Services - Leaps & Bounds St Joseph’s
09.2017 - Current

Registered Early Childhood Educator

Arnprior & District Child Care Services - Leaps & Bounds Arnprior
05.2017 - 09.2017

Registered Early Childhood Educator

REKSAP
04.2006 - 08.2011

Technical Support

Algonquin College ITS
10.2004 - 04.2006

Early Childhood Education -

Algonquin College

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Lacey Dykens