Lacey Diamond
Fogo Island,NL
Summary
Punctual and honest working at costco Wholesale has taught me to work in fast type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Expert retail sales professional offering 14 years of experience in retail customer service and retail food management. Focused on exceeding sales goals and providing outstanding customer service. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate Cashier
Riffs Limited
09.2023 - 11.2023
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Managed efficient cash register operations.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Grocery Store Clerk
Millers / Bjs
09.2021 - 03.2023
- Increased customer satisfaction by providing friendly and efficient service during checkout.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Maintained cleanliness of store aisles and shelves, ensuring an organized and visually appealing environment.
- Managed inventory by stocking shelves and rotating products to minimize waste.
- Removed trash, swept, and mopped floors for professional appearance.
- Pleasantly greeted customers and provided prompt and courteous service.
Food Service Assistant Deli
Costco Wholesale Corp
07.2008 - 01.2013
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols. lifting to 50 pounds.
- Strictly followed sanitation and food safety guidelines as required by Costco. Yearly Food certification required.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored food temperature, discarding items not stored correctly.
Maintenance Cleaner
Costco Wholesale Corp
01.2013 - 01.2015
- Consistently met deadlines for maintenance tasks, ensuring minimal downtime and uninterrupted service to facility users.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Emptied waste paper and other trash from premises and moved to appropriate compactors.
- Maintained a professional appearance, ensuring all areas were clean and well-organized at all times.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Worked effectively in fast-paced environments.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used power scrubbing machines to scrub and clean floors.
- Daily and nightly cleaning checklist completed and checked.
Fast Food Worker Costco
Costco Wholesale Corp
01.2015 - 03.2021
- Assisted with preparing salads and cold food items..
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Kept accurate records of inventory levels, enabling timely reordering of supplies to prevent shortages during busy periods.
- Managed time efficiently in order to complete all tasks within deadlines.
- Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
No Degree - Microsoft Office
Grande Prairie Regional Collage
Grande Prairie, AB05.2007
Skills
- Stock replenishment
- Sales floor sanitation
- Merchandise Restocking
- Quick Learner
- Reliable and Responsible
- Friendly and Helpful
- Multitasking
- Safety and Cleanliness Standards
- Honest and Dependable
Languages
English
Timeline
Retail Sales Associate Cashier
Riffs Limited
09.2023 - 11.2023
Grocery Store Clerk
Millers / Bjs
09.2021 - 03.2023
Fast Food Worker Costco
Costco Wholesale Corp
01.2015 - 03.2021
Maintenance Cleaner
Costco Wholesale Corp
01.2013 - 01.2015
Food Service Assistant Deli
Costco Wholesale Corp
07.2008 - 01.2013
No Degree - Microsoft Office
Grande Prairie Regional Collage
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