Lacey Anhorn
Olds,AB
Summary
Approaches each day and unique challenges with enthusiasm, patience and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Front Store Supervisor and Shipper Receiver
Shoppers Drug Mart
09.2023 - Current
- Maintained a clean and organized store environment, ensuring optimal product presentation and easy navigation for customers.
- Improved inventory management through regular stock audits and effective communication with suppliers.
- Trained new employees on store policies, procedures, and sales techniques, contributing to their success in the role.
- Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Resolved customer complaints professionally, taking appropriate action to address their concerns while adhering to company guidelines.
- Moved shipment materials to and from designated areas using manual pallet lift.
Pharmacy Assistant
Shoppers Drug Mart
10.2011 - 09.2023
- Receives, processes and enters prescription orders into pharmacy databases.
- Requests updated prescriptions and medical information from physicians.
- Organizes client information into correct profiles while maintaining confidentiality.
- Answers customer phone calls to address questions and provide assistance with prescriptions.
- Greets customers and responds to questions with friendly, knowledgeable assistance.
- Processes incoming drug orders by checking deliveries against paperwork and updating computer system.
- Gathers and bags prescriptions and prepares extemporaneous pharmaceuticals.
- Implements strong filing techniques to sort and store important documents and medical forms.
- Assists pharmacist by filling prescriptions for customers and responds to patient questions regarding prescription and medication-specific issues.
- Completes and files documentation for insurance, store and liability purposes.
Farm Worker
Sandy Lane Cattle
03.2007 - Current
- Checks farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Promotes animal safety and health by providing proper nutrition, housing and medical care.
- Performs regular maintenance to keep farm equipment in safe working order.
Education
Certificate - Pharmacy Technician
Red Deer Polytechnic
Red Deer, AB07.2011
High School Deploma -
Trochu Valley School
Trochu, AB06.2009
Skills
- Resolving Customer Issues
- Activity Design
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Willingness to learn
- Multitasking and prioritizing
- Problem-solving
Certification
- Certified compression stocking fitter, Venosan and Sigvaris - 2022
- Ostomy, Ileostomy, and Catheters, Coloplast and Hollister- 2022
- Incontinence Supplies, Tena and Tranquility - 2022
Affiliations
Girl Guide Volunteer Leader - planning activites,
Timeline
Front Store Supervisor and Shipper Receiver
Shoppers Drug Mart
09.2023 - Current
Pharmacy Assistant
Shoppers Drug Mart
10.2011 - 09.2023
Farm Worker
Sandy Lane Cattle
03.2007 - Current
Certificate - Pharmacy Technician
Red Deer Polytechnic
High School Deploma -
Trochu Valley School
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