Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
Elevated operational efficiency through regular maintenance checks of postal vehicles.
Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
Armed Security Supervisor
Cache Creek Casino and Resort
11.2021 - 08.2024
Customer service, including but not limited to settling disputes, providing directions, item loss and funds recovery, enforcing company policies, detainment of criminal offenders
Transported large sums of company money
Monitored camera surveillance and reviewed footage
Wrote reports detailing incidents for managerial review
Trained officers on job functions, policies, and company expectations
Managed employee schedules
Networked across multiple departments for company cohesion
Plumbing Dispatcher
Mr. Rooter Plumbing
01.2021 - 12.2021
Remotely received phone calls for the company, quickly and accurately gathering customer contact information
Assessed plumbing issues over the phone and utilized a schedule to dispatch technicians
Collected virtual payment
Mediator for customer comments, concerns, and reviews
Planted, tended, and harvested organic produce, operating either alone or with a team
Delivered goods to local sellers
Patient Registration Representative
Marshall Medical Center
07.2016 - 05.2018
Updating personal demographics with efficiency and respect for complete confidentiality
Reception: greeting clients and aiding in processing their arrival
Clerical work: ensuring workplace efficiency through scheduling and organization
Strove for customer satisfaction, remaining calm and welcoming in the face of frustrated patients
Chemical Biological Radiological Nuclear Specialist
US Army
08.2010 - 02.2014
Initial entry into HAZMAT emergency situations, collection of HAZMAT samples, and decontamination of self and crew
Responsible for all operations of the M93 "Fox" vehicle, which entailed navigation, surveillance, and collection of samples in CBRN contaminated battlefields
Maintained 1.2 million dollars’ worth of equipment without loss
Conducted all operations to diminish unfavorable or hazardous environmental aspects
Education
No Degree -
Woodland Community College
High School - undefined
Vacaville High School
06.2010
Skills
Cash handling
Microsoft Office
Schedule management
Surveillance
Typing, average 85WPM
Safe driving
Community engagement
Customer service
Teamwork and collaboration
Certification
2012 – Army Achievement Medal for dedication to duty and unwavering commitment to excellence
2014 – Honorable military discharge
2023 – Emergency Medical Responder
2023 – CPR and AED certified
Timeline
Rural Mail Carrier Associate
USPS
01.2025 - Current
Armed Security Supervisor
Cache Creek Casino and Resort
11.2021 - 08.2024
Plumbing Dispatcher
Mr. Rooter Plumbing
01.2021 - 12.2021
Farmhand
24 Carrot Farms
05.2018 - 12.2018
Patient Registration Representative
Marshall Medical Center
07.2016 - 05.2018
Chemical Biological Radiological Nuclear Specialist