Lacee Hatley
Southport,MB
Summary
Skilled in office administration and customer service, I streamlined invoice processes at Kiciwapa Cree Nation, enhancing financial accuracy. Trained in Microsoft Excel and adept at data entry, I boosted office productivity by effectively managing tasks and improving staff coordination. My experience ensures meticulous record-keeping and a commitment to excellence in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Kiciwapa Cree Nation
07.2024 - Current
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Customer Service Representative
Canadian Base Operators
01.2024 - 06.2024
- Responded to customer requests for products, services, and company information.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Met customer call guidelines for service levels, handle time and productivity.
Community Administrative Officer
Sherridon Community Council
04.2021 - 02.2024
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Education
Administrative Assistant - /Book Keeping
Robertson College
07-2025
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Invoice processing
- Spreadsheet management
Languages
English
Timeline
Administrative Assistant
Kiciwapa Cree Nation
07.2024 - Current
Customer Service Representative
Canadian Base Operators
01.2024 - 06.2024
Community Administrative Officer
Sherridon Community Council
04.2021 - 02.2024
Administrative Assistant - /Book Keeping
Robertson College
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