Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

anna bella

Winnipeg,MB

Summary

Dynamic support worker with a proven track record at Massey Home, excelling in client care and data management. Skilled in Microsoft Excel and customer service, I effectively enhanced client satisfaction and maintained compliance with regulations. Committed to fostering positive relationships and achieving outstanding results in team environments.

Overview

3
3
years of professional experience

Work History

Support Worker

Massey Home
Winnipeg, Manitoba
06.2024 - 05.2025
  • Assisted the individual in their physical, social, emotional, and daily life skills development.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.

Home Clerk

Shoppers Drug Mart
Winnipeg, Manitoba
01.2023 - 01.2024
  • Restocked shelves with products from storage rooms, or warehouses.
  • Greeted customers and answered questions regarding store policies and procedures.
  • Provided excellent customer service by being friendly, responsive, and helpful to all customers.
  • Resolved customer complaints in a timely manner while maintaining professionalism.

Front Desk Agent

Alt Hotel
Winnipeg, Manitoba
02.2022 - 01.2023
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Generated daily reports detailing occupancy levels, revenue amounts.
  • Addressed customer needs in a timely manner.
  • Provided information about hotel amenities, services, and local attractions.
  • Assisted with luggage handling for incoming guests.
  • Assisted with check-in and check-out procedures for guests.

Education

Bachelor of Science -

University of Manitoba
Winnipeg, MB
06-2027

Skills

  • Data analysis
  • Microsoft Excel
  • Report writing
  • Customer service
  • Team collaboration
  • Regulatory compliance

Accomplishments

  • Graduated From High School with scholarship in 2023
  • won an award for the best female of the year in all the sports

Timeline

Support Worker

Massey Home
06.2024 - 05.2025

Home Clerk

Shoppers Drug Mart
01.2023 - 01.2024

Front Desk Agent

Alt Hotel
02.2022 - 01.2023

Bachelor of Science -

University of Manitoba

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anna bella