Labiba Alam
SURREY,British Columbia
Summary
Committed and hardworking Sales Associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Takeout Fast Food Restaurant
09.2022 - 06.2023
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sales Associate
Aarong Clothing Store
02.2021 - 04.2022
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Prepared merchandise for sales floor by pricing or tagging.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Computer Science And Information Systems
Douglas College
New Westminster, BCSkills
- Work Ethic and Integrity
- Wire Transfers
- Team Leadership
- Return and Exchange Processing
- Product Recommendations
- Account Invoicing
- Basic Math Competence
- Retail Merchandising
- Refund handling
- Product restocking
- Customer Assistance
- POS Systems
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Cashier
Takeout Fast Food Restaurant
09.2022 - 06.2023
Sales Associate
Aarong Clothing Store
02.2021 - 04.2022
Computer Science And Information Systems
Douglas College
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