Laavy Adam
Summary
Passionate about health and fitness, and designing personalized training programs for others. Recently certified as a personal trainer, reflecting dedication and expertise in this field. With experience assisting friends and family, I've witnessed the transformative power of tailored resistance training. Being raised in a community of fitness enthusiasts, I've gained invaluable insights and knowledge, fuelling my journey towards certification. Eager to expand my reach and inspire others to adopt healthier lifestyles through structured exercise. As I embark on this new chapter, I look forward to connecting with fellow fitness enthusiasts and contributing positively to our community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concierge
Tricon Residential
11.2023 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Distribution Center Clerk
SSENSE Warehouse
05.2021 - 08.2021
- Moved material from receiving or storage areas to shipping or to other designated areas
- Performed quality assurance on returned items and approved refunds to customers
- Sorted items on racks, shelves or in bins according to predetermined sequence such as size, type, and product code.
Intern
(UNDP) United Nations Development Program
12.2016 - 01.2017
- Provided assistance to others in completing tasks on time and during meetings
- Implemented practical filing system, promoting smooth data gathering and presentation creation.
Education
BA Specialization in Human Environment -
Concordia University
Montréal, QC06.2023
Cambridge A Levels -
The British School
Colombo, Sri Lanka06.2018
Skills
- Customer Service
- Hospitality
- Passion for fitness
- Strength training
- Exercise program design
- Motivational Coaching
- Health and wellness
- CPR, AED and First Aid Training
- Weight Management Strategies
Certification
- ACE CPT - Certified Personal Trainer, 2023
- Canadian Red Cross Adult and Pediatric CPR, AED, and First Aid Certification, 2023
- Smart Serve Ontario, 2024
Languages
English
Native or Bilingual
French
Elementary
Volunteer Experience
- Resilience Montréal, Montréal, QC, Volunteer,
(06/2022 - 07/2022)
- Best Buddies (Concordia University), Montréal, QC, Peer Volunteer,
(09/2021 - 05/2022)
- Advocating the Rights of Children (ARC), Malé, Maldives, Volunteer,
(10/2018 - 11/2018)
Timeline
Concierge
Tricon Residential
11.2023 - Current
Distribution Center Clerk
SSENSE Warehouse
05.2021 - 08.2021
Intern
(UNDP) United Nations Development Program
12.2016 - 01.2017
BA Specialization in Human Environment -
Concordia University
Cambridge A Levels -
The British School
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